How Long Does A RentGrow Dispute Take? Your Complete Guide

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
4 min read
The Bottom Line

RentGrow disputes must be resolved within 30 days under the Fair Credit Reporting Act. You can dispute errors directly with RentGrow or through credit bureaus, and unverified information must be removed. If you're facing debt collection lawsuits that affect your rental applications, responding promptly protects both your housing options and credit score.

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You found the perfect apartment near work and jumped on it. Months later, a RentGrow inquiry shows up on your credit report. You’ve never heard of RentGrow before.

Here’s what happened: RentGrow screened you for the landlord. RentGrow is a residential real estate screening tool used nationwide. Property managers use it to vet potential tenants.

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Debt collection lawsuits can ruin your rental applications and credit score. Respond to your lawsuit within the deadline and negotiate a settlement before judgment.

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What Information Does RentGrow Collect?

RentGrow provides different reports depending on what the landlord requests. Common tenant screening reports include:

  • Criminal history
  • Credit reports
  • Payment history for previous rentals
  • Employment verification
  • Eviction history
  • Civil court records

The Fair Credit Reporting Act (FCRA) requires tenant screening companies to provide accurate information. Errors still happen frequently. The most common mistake is mixing up your information with someone else’s.

Errors on your report can cost you the rental you want. They can embarrass you and jeopardize your housing options. You have legal rights if RentGrow reports inaccurate information about you.

How Long Does a RentGrow Dispute Take?

A RentGrow dispute typically takes up to 30 days. The Fair Credit Reporting Act (FCRA) sets this timeline.

You can submit your dispute online or by mail. RentGrow or the credit bureaus will investigate your claim. They must remove unverified information from your report within 30 days.

Delays can occur depending on RentGrow’s responsiveness. You may need to follow up multiple times. If they don’t resolve your dispute, escalate to the Consumer Financial Protection Bureau (CFPB).

What Other Consumers Say About RentGrow

Online reviews for RentGrow are mixed. Some consumers report positive experiences. Others struggle to get responses or resolve errors.

You can read real consumer reviews on Google and the Better Business Bureau. Mixed reviews shouldn’t stop you from disputing errors. Your credit report accuracy matters more than company reputation.

If you’re being sued over unpaid debt, our partner Solo can help you respond and settle.

RentGrow Creates Hard Inquiries on Your Credit

Understanding inquiry types protects your credit score. Soft inquiries don’t appear on your credit report. They don’t damage your credit score either.

Soft inquiries happen when you:

  • Pre-qualify for loans or credit cards
  • Request online quotes
  • Check your credit score
  • Apply for jobs
  • Submit basic rental applications

Hard inquiries can drop your credit score. One inquiry won’t hurt much. Multiple inquiries in a short time signal financial trouble to creditors.

Hard inquiries typically result from:

  • Loan applications
  • Mortgage applications
  • Vehicle loans
  • Credit card applications
  • Rigorous rental screenings

Most RentGrow inquiries show up as hard inquiries. The more thorough vetting process triggers this classification.

When to Dispute a RentGrow Inquiry

Legitimate inquiries fall off your report after two years. You should wait if the inquiry was authorized.

Dispute unauthorized inquiries immediately. You didn’t fill out a rental application. You didn’t agree to co-sign for a rental. The inquiry is likely a mistake.

Check all three credit reporting agencies: Experian, TransUnion, and Equifax. The error might appear on one report or all three.

File disputes online, by phone, or by mail. Credit bureaus must investigate within 30 days under the FCRA. They’ll remove inquiries they can’t validate.

Steps to Dispute Inaccurate RentGrow Information

RentGrow provides a dispute portal on their website. Start there for the fastest resolution. You can also call their Consumer Relations team at (800) 898-1351.

Many consumers report long wait times. Some never receive a resolution through direct contact. You have other options if RentGrow doesn’t respond.

Your Consumer Rights Under the FCRA

Tenant background report mistakes happen frequently. Screening companies must reinvestigate within 30 days after you dispute errors.

File a complaint with the Consumer Financial Protection Bureau if they fail to investigate. Landlords often won’t wait for dispute resolution before renting to someone else. You’ll face the same problem at your next rental application.

Fix errors immediately, even minor ones. Accurate reports are essential for housing opportunities.

Debt problems affect your credit and rental applications. You can resolve debt issues through settlement and negotiation.

If you’re being sued over past debt, you can respond to the lawsuit. You can represent yourself in court. You can improve your credit score through proper legal action.

Our partner Solo helps you answer debt collection lawsuits and negotiate settlements. Taking action protects your rights and your housing options.

Frequently Asked Questions

What is RentGrow and why is it on my credit report?

RentGrow is a tenant screening company used by landlords and property managers to vet rental applicants. It appears on your credit report when you apply for an apartment or rental property. The company provides criminal history, credit reports, rental payment history, employment verification, eviction records, and civil court information to landlords.

How do I dispute an error on my RentGrow report?

You can dispute RentGrow errors through their online dispute portal at rentgrow.com or by calling (800) 898-1351. You can also dispute directly with credit bureaus (Experian, TransUnion, Equifax) online, by phone, or by mail. Under the FCRA, they must investigate within 30 days and remove unverified information.

Can a RentGrow inquiry hurt my credit score?

Yes, RentGrow inquiries typically appear as hard inquiries that can temporarily lower your credit score. One inquiry has minimal impact, but multiple hard inquiries in a short time can signal financial distress to creditors. Hard inquiries remain on your credit report for two years.

What happens if RentGrow doesn't respond to my dispute?

If RentGrow fails to investigate your dispute within 30 days, file a complaint with the Consumer Financial Protection Bureau (CFPB). You can also escalate by disputing directly with the credit bureaus, which are required to investigate and remove unverified information under the Fair Credit Reporting Act.

How long does it take for a RentGrow dispute to be resolved?

RentGrow disputes take up to 30 days to resolve, as required by the Fair Credit Reporting Act. The company or credit bureaus must investigate your claim within this timeframe. If they cannot verify the disputed information, they must remove it from your report immediately.