How to Resolve a Debt with CCB Credit Services

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
6 min read
The Bottom Line

CCB Credit Services is a third-party debt collector that purchases debts from original creditors. You can negotiate settlements for less than you owe, request pay-for-delete agreements, or dispute debts that aren't yours. Always verify the debt first, get everything in writing, and know your rights under the Fair Debt Collection Practices Act.

Respond to CCB

Third-party debt collectors like CCB Credit Services buy debts from original creditors. They contact you to collect payment. You have rights when dealing with these collectors. Understanding those rights helps you take control.

Falling behind on payments is stressful. Debt collectors add pressure. You can negotiate and settle for less than you owe. You can even dispute debts that aren’t yours.

CCB Credit Services Threatening to Sue?

Don't let CCB Credit Services take you to court unprepared. Respond to their lawsuit in under 15 minutes and negotiate a settlement that protects your wages and bank account.

Answer the Lawsuit

Before you make any payments, know what CCB Credit Services can and cannot do. Knowledge protects you from unfair practices.

Who Is CCB Credit Services?

CCB Credit Services, Inc. is a collection agency. They purchase debt from original creditors. They contact you by mail or phone demanding payment.

A collection account on your credit report lowers your score. Lower scores hurt your chances of loan approval. You need to address CCB Credit Services quickly.

If they’re contacting you, take action now. Ignoring them makes things worse.

CCB Credit Services Reviews and Reputation

CCB Credit Services isn’t BBB accredited. They do hold an A+ rating. The BBB uses seven factors for ratings.

Check consumer reviews before you engage:

Reviews reveal how CCB operates. Read what others experienced before you respond.

What Debts Does CCB Credit Services Collect?

CCB Credit Services works across multiple industries:

  • Medical bills
  • Student loans
  • Cell phone bills
  • Finance company debt
  • Utility bills

They’ve operated for over 80 years. They have experience in account receivables management.

CCB Credit Services Contact Information

CCB Credit Services operates from Springfield, Illinois. Here’s how to reach them:

Federal law prohibits harassment, abuse, and lies from debt collectors. Know your rights. Exercise them without fear.

Verify the Debt First

Debts change hands multiple times. Original creditors sell to collection agencies. Collection agencies resell to others. Record-keeping suffers with each transfer.

Errors are common in charged-off debts. Request debt validation within five days of first contact. You have 30 days under the Fair Debt Collection Practices Act.

Debt validation should include:

  • Amount owed
  • Original creditor name
  • Account details
  • How to dispute the debt

Send a debt validation letter immediately. Some collectors give up if they can’t verify the debt. Verification takes time and money they’d rather not spend.

If the debt is yours, gather all records. Include payment history and original creditor information. Document every communication with CCB Credit Services. Use certified mail for proof.

Know Your Rights Under Federal Law

The Fair Debt Collection Practices Act protects you. Every debt collector must follow these rules:

  • Contact restrictions: Collectors cannot call you at work. Calls must occur between 8 a.m. and 9 p.m. Legitimate agencies provide company information freely.
  • Treatment standards: Collectors cannot threaten arrest or jail time. They cannot threaten property liens without court orders. Wage garnishment requires legal action first. Threats of arrest indicate fraud.

Violate your rights? You can sue under the FDCPA. Our partner Solo helps you respond to lawsuits and negotiate settlements.

Check Your Credit Report

Collection accounts appear on reports from three major bureaus: Equifax, Experian, and TransUnion. Check all three for complete information.

Get free credit reports at AnnualCreditReport.com. They’re the only authorized source for all three bureaus.

Look for accounts with similar amounts and dates. You might see both the collection agency and original creditor. One debt can have multiple notations if sold between agencies.

Review carefully for duplicate entries or errors.

Negotiate a Pay-for-Delete Agreement

Valid debt with accurate information still offers options. Pay-for-delete removes the collection account from your credit report.

You pay only if CCB Credit Services agrees to delete. Many collectors accept less than the full amount. They bought your debt cheap. Any payment above purchase price is profit.

Get every agreement in writing before you pay. Verbal promises mean nothing. Email or certified mail creates proof.

Steps for pay-for-delete:

  1. Send a debt validation letter first
  2. Verify all debt information is accurate
  3. Negotiate deletion in exchange for payment
  4. Get written confirmation before paying
  5. Wait a few weeks and check your credit report

If the account remains after payment, contact CCB Credit Services immediately. Hold them to the agreement.

Try a Goodwill Deletion

Goodwill deletion works best after you’ve paid. You ask CCB Credit Services to remove the negative mark.

Send a polite, concise letter. Explain you’ve paid the debt. Request removal from your credit report. Include supporting documentation only if accurate.

CCB Credit Services decides whether to grant your request. No guarantees exist. Goodwill is voluntary.

Settle Your Debt for Less

Settlement stops collection activity. Settlement helps you avoid lawsuits. Follow these four steps after verifying the debt:

  1. Review your finances: Determine how much you can afford as a lump sum.
  2. Make your offer: Send a settlement letter to CCB Credit Services. State your hardship clearly. Offer your lump sum amount. Prepare for a counteroffer.
  3. Get it in writing: Create a signed debt settlement agreement once you reach terms.
  4. Pay on time: Send payment exactly as agreed.

Most collectors accept 30-50% of the original debt. They profit from anything above their purchase price.

Our partner Solo helps you negotiate settlements online. No phone calls. No snail mail. Just simple negotiation.

What If CCB Credit Services Sues You?

Lawsuits from CCB Credit Services are serious. You have options even after being sued. Hiring an attorney costs more than many debts.

You can represent yourself and win. The first step is filing an Answer to the Summons and Complaint. You typically have 14-30 days to respond.

Your Answer addresses each claim in the lawsuit. You state your defenses. You raise any counterclaims.

Our partner Solo helps you draft and file your Answer in under 15 minutes. They offer attorney review before filing. They handle court filing for you.

Never ignore a lawsuit. Default judgments allow wage garnishment and bank levies. Respond quickly to protect yourself.

Frequently Asked Questions

What is CCB Credit Services?

CCB Credit Services is a third-party debt collection agency based in Springfield, Illinois. They purchase debts from original creditors including medical bills, student loans, cell phone bills, and utility debts. They've operated for over 80 years collecting on behalf of various industries.

How do I verify a debt from CCB Credit Services?

Send a debt validation letter within 30 days of first contact. Under the Fair Debt Collection Practices Act, CCB Credit Services must provide the amount owed, original creditor name, account details, and dispute instructions. Use certified mail to create proof of your request.

Can I settle with CCB Credit Services for less than I owe?

Yes, most debt collectors accept 30-50% of the original debt. They buy debts for pennies on the dollar, so any payment above their purchase price is profit. Make a lump sum offer, negotiate terms, and get the settlement agreement in writing before paying.

What should I do if CCB Credit Services sues me?

File an Answer to the Summons and Complaint within 14-30 days (varies by state). Your Answer addresses each claim and states your defenses. Never ignore a lawsuit as default judgments allow wage garnishment and bank levies. You can represent yourself or use settlement negotiation services to resolve the case.

How do I remove CCB Credit Services from my credit report?

Negotiate a pay-for-delete agreement where you pay the debt in exchange for removal from your credit report. Alternatively, send a goodwill deletion letter after paying the debt, asking them to remove the negative mark. Always get deletion agreements in writing before making payment.