How to Resolve Debt With CKS Financial and Protect Your Rights

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
7 min read
The Bottom Line

CKS Financial is a legitimate debt collector that must follow FDCPA rules when pursuing payment from you. You can protect yourself by sending a debt validation letter, responding to any lawsuit with a proper Answer, and negotiating a settlement for less than the full amount owed.

Answer Your Lawsuit

CKS Financial is a legitimate debt collection company based in Chesapeake, Virginia. They collect outstanding debts for creditors across multiple industries. If they’ve contacted you, the situation likely feels stressful. You have options and legal protections.

CKS Financial may have purchased your debt from the original creditor. They might also be collecting on behalf of another company. Either way, they must follow strict rules when pursuing payment from you.

Respond to Your CKS Financial Lawsuit Today

Don't let CKS Financial win by default. File a professional Answer to their lawsuit and protect yourself from a judgment. Time is running out on your deadline.

Draft Your Answer Now

Understanding who CKS Financial is and how they operate helps you protect yourself. You can take specific steps to verify the debt and respond appropriately.

Who Is CKS Financial?

CKS Financial operates as Webcollex LLC legally. The company is a third-party debt collector that acquires single accounts and large portfolios. They’ve been collecting debts since 2009.

Both names refer to the same company. If you receive contact from either CKS Financial or Webcollex LLC, you’re dealing with the same collector.

Here’s how to contact CKS Financial:

  • Phone: 800-984-3711
  • Address: 505 Independence Pkwy, Chesapeake, VA 23320-5178
  • Mailing Address: P.O. Box 2856, Chesapeake, VA 23327-2856
  • Email: info@cksfin.com

Types of Debt CKS Financial Collects

CKS Financial works with companies that have sold unpaid accounts to collections. They collect various types of consumer debt.

Common creditors include:

  • Credit card companies
  • Retail stores and merchants
  • Medical providers including hospitals and clinics
  • Utility service providers
  • Personal loan lenders

An entry on your credit report from CKS Financial means you have an outstanding debt with one of their clients. Don’t ignore it, but don’t pay without verification.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive collection practices. Congress regularly updates these regulations to balance consumer rights with legitimate collection efforts.

You have specific legal protections. The Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) enforce these rules. You can file complaints with these agencies if collectors violate your rights.

Debt collectors must follow strict guidelines:

  • They cannot harass, threaten, or intimidate you
  • They must be honest about the debt amount and their identity
  • They cannot publicly disclose your debt to others
  • They can only request amounts specified in your agreement or allowed by law
  • They must provide clear documentation when you request it

Understanding your rights puts you in control. Learn more about your FDCPA protections to strengthen your position.

Send a Debt Validation Letter

You can stop collection calls by sending CKS Financial a debt validation letter. When any collector contacts you, you have the right to request proof.

The collector has 30 days after receiving your letter to validate the debt. If they can’t provide documentation, they must stop collection attempts.

A validation letter differs from the verification notice collectors send within five days. Your letter demands proof that the debt belongs to you and is accurate.

Creating a debt validation letter takes just minutes. Include references to the FDCPA to show you understand your rights.

Here’s how validation letters can work in your favor:

Example: Devone received collection calls from an unfamiliar debt collector. She ignored them until the account appeared on her credit report. She sent a debt validation letter requesting proof of ownership. The collector removed her account and marked it as paid. The credit bureaus deleted the error, and her credit score improved. The collector had mistakenly tried to collect on a debt she’d already paid.

Validation letters force collectors to prove their claims. Many debts in collections contain errors or lack proper documentation.

How to Respond to a CKS Financial Lawsuit

Debt collectors sometimes file lawsuits to recover unpaid debts. CKS Financial may sue you if other collection efforts fail. They’ll serve you with a Summons and Complaint.

The Summons notifies you of the lawsuit and includes court dates. The Complaint lists the specific claims against you. You must respond within a strict deadline.

You typically have 14 to 35 days to file your Answer, depending on your state. Missing this deadline results in a default judgment against you.

Our partner Solo can help you draft and file a professional Answer to the lawsuit. Here are the three essential steps:

Step 1: Respond to Each Claim

You must respond to every allegation in the Complaint. You can admit, deny, or deny due to lack of knowledge.

Most attorneys recommend denying as many claims as possible. CKS Financial must prove each claim with substantial evidence and documentation.

Step 2: Assert Affirmative Defenses

Affirmative defenses explain why you shouldn’t be held liable for the debt. Common defenses include:

  • The statute of limitations has expired
  • CKS Financial lacks legal standing to sue you
  • The debt amount is incorrect
  • You already paid the debt
  • The debt belongs to someone else

Learn more about affirmative defenses to strengthen your court response.

Step 3: File Your Answer on Time

Filing your Answer before the deadline is critical. Send one copy to the court and another to CKS Financial’s attorney. Use USPS certified mail with return receipt requested for proof of delivery.

Filing an Answer prevents a default judgment. However, you still must appear at all scheduled court hearings. Missing a hearing will likely result in a judgment against you.

The best strategy is settling the debt before your court date. Negotiating a settlement can resolve the lawsuit and save you time and stress.

How to Settle Your Debt With CKS Financial

Settling debt with CKS Financial requires preparation and strategy. You can resolve your debt for less than the full amount owed.

Follow these steps to negotiate effectively:

Assess Your Financial Situation

Review your income, expenses, and available savings. Determine how much you can realistically pay toward the debt. Don’t sacrifice essential living expenses.

Make Your Initial Offer

Contact CKS Financial to express your intention to settle. Communicate in writing to maintain a record of all exchanges. You can also call or use settlement tools to negotiate.

Start with an offer lower than your maximum ability to pay. Leave room for negotiation when CKS Financial counters your offer.

Negotiate the Terms

CKS Financial will likely counter your initial offer. Be ready to discuss and adjust the terms. Stay firm but reasonable in your negotiations.

Aim for a settlement between 30% and 60% of the original debt amount. Many collectors accept these amounts to avoid continued litigation costs.

Get Everything in Writing

Once you agree on terms, request a written settlement agreement. The document should outline:

  • The settlement amount
  • Payment due dates
  • Confirmation that the debt will be marked as settled
  • Agreement to dismiss any pending lawsuit

Never make a payment without a signed settlement agreement in hand.

Make Your Payment

Follow through with payment as agreed. Use a payment method that provides proof, such as a certified check or electronic transfer. Keep all payment records for your personal documentation.

Our partner Solo can guide you through the debt settlement process. The platform helps you negotiate professionally and ensures proper documentation.

Research CKS Financial Before Negotiating

Reviews help you understand how CKS Financial operates. However, debt collectors naturally receive mixed reactions from consumers. Read reviews with a balanced perspective.

Check these resources:

Understanding CKS Financial’s patterns helps you negotiate more effectively. A positive attitude during communication often leads to better outcomes.

CKS Financial wants to recover money for their clients. You want to resolve the debt on favorable terms. Finding common ground benefits both parties and gets you debt-free faster.

Frequently Asked Questions

What is CKS Financial and is it a legitimate company?

CKS Financial, legally known as Webcollex LLC, is a legitimate third-party debt collector based in Chesapeake, Virginia. The company has been in business since 2009 and purchases debt portfolios from original creditors to collect on unpaid accounts.

How do I respond to a CKS Financial lawsuit?

You must file an Answer with the court within your state's deadline, typically 14-35 days. Your Answer should respond to each claim in the Complaint, assert affirmative defenses, and be filed with the court and sent to CKS Financial's attorney via certified mail.

Can I negotiate a settlement with CKS Financial?

Yes, you can negotiate a settlement with CKS Financial for less than the full debt amount. Start with an offer of 30-50% of the balance, communicate in writing, and always get a signed settlement agreement before making any payment.

What is a debt validation letter and how does it help?

A debt validation letter is a written request demanding that CKS Financial prove the debt belongs to you and is accurate. Once they receive your letter, they have 30 days to provide documentation or stop collection attempts. This protects you from paying invalid or incorrect debts.

What are my rights when dealing with CKS Financial?

Under the Fair Debt Collection Practices Act (FDCPA), you're protected from harassment, threats, and deceptive practices. CKS Financial must be honest about the debt, cannot publicly disclose it, and must validate the debt when you request proof. You can file complaints with the FTC or CFPB if they violate these rights.