How to Settle Debt With RGS Financial, Inc.

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
7 min read
The Bottom Line

RGS Financial is a debt collection agency that will sue you if you ignore their collection efforts. You can beat them by filing a timely Answer to their lawsuit and asserting strong affirmative defenses. Settling your debt for less than you owe is often possible if you negotiate strategically.

Answer Your Lawsuit

RGS Financial has been calling you nonstop. You’re frustrated and wondering what to do next.

You’re not alone in dealing with RGS Financial. They’re a debt collection agency focused on recovering balances from delinquent accounts.

Answer Your RGS Financial Lawsuit in 15 Minutes

Don't let RGS Financial win by default. Respond to their lawsuit with a proper Answer before your state's deadline expires.

Draft My Answer Now

If their collection efforts fail, they might report the debt to credit bureaus. Worse, they could sue you in court.

Today, you’ll learn how to deal with RGS Financial without falling deeper into debt. You’ll also discover how to respond if they file a lawsuit against you.

What Is RGS Financial?

RGS Financial, Inc. is a debt collection agency based in Richardson, Texas. The company started operations in April 2005.

RGS offers financial consultation services including customer care and retention. Their main business is collecting delinquent debt accounts.

Ready to negotiate with RGS Financial? Use their contact information below:

  • Phone number: (469) 791-4700
  • Address: 1700 Jay Ell Dr. Ste 200, Richardson, TX 75081
  • Website: https://rgsfinancial.com

Who Does RGS Financial Collect For?

RGS Financial’s debt collection division works with various companies. They help creditors collect on delinquent accounts.

They either buy debts for pennies on the dollar or collect on behalf of creditors. When they collect for others, they receive a percentage of what they recover.

Now you understand why they’re so persistent. They only get paid when you settle the debt.

Read RGS Financial Reviews Online

Curious about what others say about RGS Financial? Check out these review sites:

The online reviews of RGS Financial are mixed. Some people report positive experiences while others don’t.

Despite mixed reviews, you should still take proactive steps. Many debt collectors, including RGS Financial, are open to working with consumers.

You can often reach a debt settlement where you pay less than the full amount owed.

Exercise Your Rights When RGS Financial Contacts You

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive collection practices. The law sets clear guidelines for how debt collectors must treat you.

RGS Financial cannot:

  • Use obscene language or speak rudely to you
  • Call you very early in the morning or late at night
  • Continue calling after you request written communication only
  • Refuse to send a debt validation letter
  • Tell your colleagues, friends, or family about your debt
  • Threaten you with arrest or law enforcement action

If RGS violates these laws, you have options. Submit a complaint on their BBB profile or the CFPB website.

You can also report them to the Federal Trade Commission and your state attorney general’s office.

Have you sent RGS a debt validation letter? This letter asks them to confirm the debt belongs to you. It also requires them to verify the amount is correct.

Steps to Respond to an RGS Financial Lawsuit

Receiving a debt collection lawsuit is stressful. But if you respond properly, you can prevent RGS Financial from winning automatically.

A debt lawsuit begins when you receive court documents. These include the Summons and Complaint.

The Summons notifies you about the lawsuit. The Complaint lists the specific claims against you.

You must respond before your state’s deadline or you’ll lose automatically. If you don’t respond, RGS Financial will likely request a default judgment.

A default judgment gives them rights to garnish your wages. They can also seize your property to satisfy the debt.

Avoid a default judgment by responding with a written Answer immediately.

Answer Each Claim in the Complaint

The Complaint contains a section listing claims against you. You have three ways to respond to each allegation.

You can:

  • Admit the claim, meaning you agree it’s true and don’t contest it
  • Deny the claim, forcing RGS to prove their allegation is factual
  • Deny due to lack of knowledge, meaning you need more information to determine if it’s true

To improve your chances of a favorable outcome, avoid admitting all claims. Denying some forces RGS to prove their case with evidence.

Sometimes debt collectors withdraw cases when they lack sufficient proof.

Our partner Solo can help you respond to an RGS Financial lawsuit in just 15 minutes online.

Assert Your Affirmative Defenses

Admitting or denying claims isn’t enough. You must also defend your position affirmatively.

Affirmative defenses explain why you’re not responsible for the debt. They show why you shouldn’t have to pay it.

Some strong affirmative defenses include:

  • The debt has passed the statute of limitations
  • The debt information in the lawsuit is inaccurate
  • The debt doesn’t belong to you due to identity theft or wrong name
  • RGS has no right to collect because they can’t prove the debt was assigned to them
  • RGS has no legal standing because they didn’t cite any laws you violated

Your affirmative defenses determine whether RGS will withdraw the case. They also impact your chances of receiving a favorable judgment.

Make sure you craft this section carefully. Our partner Solo guides you through adding the right defenses to your Answer.

File Your Answer and Serve RGS Financial

Your well-crafted Answer is worthless if it doesn’t reach the court on time. Respond within your state’s deadline.

Use certified mail to send a copy to RGS Financial. Certified mail provides proof of delivery.

You can also physically deliver your Answer to the courthouse. Some courts allow electronic filing as well.

Our partner Solo can file your Answer for you in all 50 states.

How to Settle Your Debt With RGS Financial

Debt settlement is a viable option if you’ve confirmed the debt is legitimate. You can often settle for less than the full amount owed.

Most collection agencies welcome settlement offers. They dislike court processes and still make money if they purchased your debt at a discount.

The debt settlement process follows these steps:

  1. If RGS Financial filed a lawsuit, file a timely Answer to avoid default judgment
  2. Determine how much you can afford to pay without impacting necessary living expenses
  3. Send your settlement offer to RGS Financial below what you can actually pay
  4. Get any settlement agreement in writing before making payment

Starting with a lower offer gives you flexibility during negotiations. You can increase your offer if RGS counters.

Never make a payment until you receive written confirmation of the settlement terms. The agreement should state the payment amount and confirm the debt will be considered satisfied.

Negotiate Your Settlement Online

Calling debt collectors to negotiate can feel intimidating. You might worry about saying the wrong thing.

You can negotiate a debt settlement entirely online. Digital platforms make the process less stressful and more transparent.

Online negotiation gives you time to think before responding. You also get a written record of all communications.

Most debt collectors prefer reaching a settlement over going to court. They save time and money by avoiding legal proceedings.

Protect Yourself During Settlement Talks

Always get settlement terms in writing before paying. Verbal agreements don’t protect you if disputes arise later.

The written agreement should include specific details. Make sure it states the exact payment amount and when it’s due.

The agreement must also confirm that paying the settlement satisfies the entire debt. Without this language, RGS could claim you still owe the remaining balance.

Keep copies of all settlement documents. Save confirmation of your payment as well.

These records prove you fulfilled your obligations if questions arise later.

What Happens After You Settle

After you complete your settlement payment, RGS Financial should report the debt as settled. Check your credit report to confirm they updated the status.

A settled debt appears better on your credit report than an unpaid collection. Your credit score should improve over time.

If RGS doesn’t update your credit report, dispute the error. Contact the credit bureaus directly with proof of your settlement.

You can also send a follow-up letter to RGS Financial. Request confirmation that they reported the settlement to all three credit bureaus.

Frequently Asked Questions

What is RGS Financial and why are they contacting me?

RGS Financial is a debt collection agency based in Richardson, Texas. They either collect debts on behalf of original creditors or purchase old debt accounts for pennies on the dollar. They're contacting you because they're trying to collect on a delinquent account that may be associated with your name.

How do I respond to an RGS Financial lawsuit?

You must file a written Answer to the lawsuit before your state's deadline. Your Answer should respond to each claim in the Complaint by admitting, denying, or denying due to lack of knowledge. You must also assert affirmative defenses like expired statute of limitations or inaccurate debt information. File your Answer with the court and send a copy to RGS Financial via certified mail.

Can I settle my debt with RGS Financial for less than I owe?

Yes, you can often settle debt with RGS Financial for less than the full amount. Determine how much you can afford to pay, then send an initial offer below that amount to give yourself negotiating room. Always get the settlement agreement in writing before making any payment, and ensure it states the payment satisfies the entire debt.

What happens if I ignore an RGS Financial lawsuit?

If you ignore the lawsuit and don't file an Answer before your state's deadline, RGS Financial will request a default judgment. A default judgment gives them the right to garnish your wages and seize your property to satisfy the debt. Always respond to a lawsuit, even if you believe the debt isn't valid.

What are my rights when RGS Financial contacts me?

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive collection practices. RGS Financial cannot use obscene language, call you early in the morning or late at night, continue calling after you request written communication, refuse to send a debt validation letter, tell others about your debt, or threaten you with arrest. If they violate these rules, report them to the CFPB, FTC, and your state attorney general.