Is CSIEZPay Legit? How to Resolve Your Debt and Defend Yourself

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
6 min read
The Bottom Line

CSIEZPay is a legitimate debt collection agency that you can negotiate with directly. You have legal rights under the FDCPA to demand debt validation and dispute incorrect claims. If CSI sues you, respond within the court deadline to avoid default judgment and protect your assets.

Answer CSI Lawsuit

Falling behind on loan or credit card payments can lead to debt collectors contacting you. Banks and credit unions often transfer delinquent accounts to professional collection agencies. Client Services, Inc. (CSI) is one such debt collection company.

You have legal rights and options to resolve your debt issue. Our partner Solo helps you respond to CSIEZPay and negotiate a settlement. You can communicate with the debt collector and reach an amicable agreement.

CSI Sued You? Respond Before the Deadline

You have 14-35 days to file your Answer before CSI wins by default. Create your response in 15 minutes and protect yourself from wage garnishment.

Respond to CSI Now

What Is CSI and CSIEZPay?

CSI is a debt collection company operating from St. Charles, Missouri. The company also has an office in Lenexa, Kansas.

Client Services, Inc. is a legitimate debt collection agency. You can verify their authenticity through their official contact information:

  • Address: 3451 Harry S. Truman Blvd, St. Charles, MO 63301
  • Phone number: 855-312-6556
  • Email: WebPayAssistance@clientservices.com
  • Website: secure.csiezpay.com/login

Who Does CSIEZPay Collect For?

CSIEZPay collects debts from multiple industries. The company pursues auto loans, credit cards, student loans, and medical services debt.

Read CSI Reviews Online

Consumer experiences with CSI vary widely across review platforms. You can find reviews on the Better Business Bureau and Consumer Affairs.

Mixed reviews should not prevent you from engaging with CSI directly. Many debt collectors will work with you to find a payment solution. Proactive communication opens doors to resolving your debt collection matter.

Our partner Solo offers online negotiation tools to settle your debt. You can use the digital settlement platform instead of making phone calls.

Know Your Rights Under the FDCPA

The Fair Debt Collection Practices Act protects you from harassment. You have legal rights when dealing with CSI debt collectors.

Debt collectors must follow specific rules when contacting you:

  • They cannot contact you during work hours
  • They cannot use rude or vulgar language in communications
  • They cannot threaten lawsuits without intent to file
  • They cannot contact you before 8 AM or after 9 PM

You may be entitled to compensation for FDCPA violations. You could sue CSI for up to $1,000 per violation.

File a report with the FTC, CFPB, or your state attorney general. Document all violations immediately to protect your rights.

Ask CSIEZPay to Validate Your Debt

Confirm the amount owed before making any payments. Verify the date of the debt and your connection to it.

Send a Debt Validation Letter to CSI as soon as possible. Under the FDCPA, you have the right to demand debt verification.

CSI must respond within 30 days of receiving your letter. The company cannot pursue collection if they fail to validate the debt.

Debt collectors often halt their pursuits after receiving validation requests. Many cannot provide proper documentation to verify the debt.

CSI must provide specific information when validating your debt. They need accurate documentation including proof of amount, account numbers, and ownership. You can get lawsuits dismissed if they cannot verify these details.

Confirm the Statute of Limitations on Debt in Your State

Every state has different time limits for debt collection lawsuits. The statute of limitations determines how long collectors can sue you.

Debt becomes uncollectible through lawsuits once the limitations period expires. CSI cannot sue you for time-barred debt in most cases.

Most states have limitations periods between four and six years. Check your state’s specific statute of limitations before engaging with CSI.

Do not make any payments until you verify the statute of limitations. Making a payment restarts the clock on the limitations period.

Negotiate a Debt Settlement With CSIEZPay

You can negotiate a settlement for less than the full amount. CSI may accept reduced payments to close the account.

The debt settlement process involves four simple steps:

  1. Respond to any pending lawsuit filed by CSI
  2. Calculate how much you can realistically afford to pay
  3. Send a settlement offer and prepare for negotiations
  4. Get the final settlement terms in writing

CSI may agree not to report your account to credit bureaus. Negotiate credit reporting terms as part of your settlement agreement.

Our partner Solo simplifies the debt settlement negotiation process. You can start negotiations online through their platform.

What Should I Do if Client Services Inc. Sues Me for Debt?

CSI may file a lawsuit even after debt validation requests. You will receive a court Summons and Complaint through legal service.

Do not ignore these legal documents under any circumstances. The Complaint lists each specific claim CSI is making against you.

You have 14 to 35 days to respond after being served. Failing to respond results in a default judgment against you.

Default judgments allow CSI to garnish wages and freeze bank accounts. The company can also place liens on your property.

Draft an Answer to a Debt Collection Complaint From CSI

Your Answer should be simple and straightforward when responding to CSI. Address only allegations directly relevant to the alleged debt.

Answer each numbered allegation in the Complaint with one response:

  • Admit: You confirm the statement is true
  • Deny: You challenge CSI to prove their claim
  • Deny due to lack of knowledge: You genuinely do not know

Deny as many allegations as possible to increase CSI’s burden of proof. Many debt collectors dismiss cases when faced with proper Answers.

Include affirmative defenses in your Answer document. Common defenses include statute of limitations and lack of standing.

Example Case: Susan Defeats CSI in Illinois

Susan was sued by Client Services Inc. for an old credit card debt. She responded to each claim in the Complaint systematically.

Illinois has a five-year statute of limitations on credit card debt. Susan’s debt was seven years old with no recent payments.

She included the statute of limitations as an affirmative defense. Her Answer was filed within Illinois’s 10-day deadline.

CSI dropped the case after reviewing her Answer. The debt had passed the statute of limitations and was unenforceable.

Use Solo to Represent Yourself and Save Money

You do not need an attorney to draft and file your Answer. Our partner Solo provides guidance for self-representation in court.

You can create a free Answer in less than 15 minutes. Follow these six tips for drafting the best Answer possible:

  1. Keep your Answer brief without telling your full story
  2. Deny allegations whenever legally appropriate
  3. Include relevant affirmative defenses
  4. Use standard legal formatting and style
  5. Include a certificate of service
  6. Sign the document properly

Solo’s free Answer form incorporates all six essential tips. The platform guides you through each step of the process.

Filing your Answer protects you from default judgment. You preserve your right to negotiate or defend yourself in court.

Frequently Asked Questions

What is CSIEZPay and is it legitimate?

CSIEZPay is the online payment platform for Client Services, Inc., a legitimate debt collection agency based in St. Charles, Missouri. The company collects debts for auto loans, credit cards, student loans, and medical services. You can verify their legitimacy through their official website and contact information.

How do I validate a debt from CSI?

Send a Debt Validation Letter to CSI requesting proof of the debt. Under the Fair Debt Collection Practices Act, CSI must respond within 30 days with documentation proving the amount owed, account numbers, and their legal right to collect. If they cannot validate the debt, they must stop collection efforts.

Can I negotiate a settlement with CSIEZPay for less than I owe?

Yes, CSI often accepts settlement offers for less than the full balance. Calculate what you can afford to pay, then submit a written settlement offer. Be prepared for back-and-forth negotiations, and always get the final settlement terms in writing before making any payments.

What happens if I ignore a lawsuit from Client Services Inc?

Ignoring a CSI lawsuit results in a default judgment against you. CSI can then garnish your wages, freeze your bank accounts, or place liens on your property. You must file an Answer with the court within 14-35 days (depending on your state) to protect yourself.

How long can CSI legally collect on my debt?

The statute of limitations varies by state but typically ranges from four to six years. Once this period expires, the debt becomes time-barred and CSI cannot sue you for it. However, making any payment on the debt restarts the statute of limitations clock.