Settle Debt With HRRG Collections: Your Rights and Options

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
5 min read
The Bottom Line

HRRG Collections pursues medical debt but must follow federal rules. You can negotiate settlements, request debt validation, and use the 180-day medical debt grace period. Take action quickly to protect your credit and settle for less than you owe.

Respond to HRRG

Medical bills pile up fast. Recovery comes first, but eventually debt collectors start calling.

You might not realize each hospital department bills separately. Emergency room doctors charge differently than anesthetists. Pharmacies send separate bills from physicians.

Settle Your HRRG Debt Online Today

Stop phone calls and negotiate your medical debt settlement through a secure digital platform. HRRG is more likely to settle when you respond with professional documentation.

Settle HRRG Debt

When all these charges hit your credit report, you feel overwhelmed.

HRRG contacting you means it’s time to take action. You can settle your medical debt and protect your credit.

What Is HRRG Collections?

Healthcare Revenue Recovery Group (HRRG) is a legitimate debt collection agency. The company has operated for decades.

Better Business Bureau shows HRRG under Account Resolution Services (ARS). Same company, different name. HRRG operates under multiple names:

  • Emergency Physicians of South Broward, Palmetto, West Boca, Palms, Ft. Walton
  • Emergency Professional Services, Inc.
  • Inphynet Hospital Services
  • Plantation Billing Center
  • Health Care Financial Services, LLC (HCFS)
  • Healthcare Revenue Recovery Group

Any of these names on your credit report means HRRG is collecting.

HRRG Contact Information

Ready to settle your medical debt? Here’s how to reach HRRG:

  • Phone: 800-984-9115 or 800-398-3975 (Spanish)
  • Email: requests@hrrgcx.com
  • Address: P.O. Box 5406, Cincinnati, OH 45273
  • Website: healthcarerevenuerecoverygroup.com

Who Does HRRG Collect For?

HRRG specializes in healthcare debt collection. They pursue delinquent accounts for hospitals, surgical facilities, and medical providers.

What Consumers Say About HRRG

Reviews for HRRG are mixed across platforms. You can find consumer feedback on Yelp, Better Business Bureau, and CFPB databases.

Mixed reviews shouldn’t stop you from resolving your debt. Many collectors work with people who communicate proactively. HRRG often negotiates based on your financial situation.

Don’t want to call? Our partner Solo offers online negotiation through a digital settlement platform.

How to Negotiate With HRRG and Settle for Less

You want to pay off debt but lack full funds. Debt settlement might work for you.

Debt settlement means paying a portion of total debt. You clear your name and potentially dismiss lawsuits. Most collectors negotiate when you face financial hardship.

Determine what you can afford to pay. Start communicating with HRRG about settlement options.

Offering 60% of total debt value is a strong starting point. Extenuating circumstances might justify lower amounts. Expect back-and-forth negotiations before reaching agreement.

Important: File an Answer to any lawsuit even while negotiating. You prevent default judgment and buy negotiation time. Collectors settle more readily when you demonstrate willingness to fight.

Settlement Strategy

Settlement negotiations require strategy. Calculate your maximum affordable payment. Gather documentation of financial hardship if applicable.

Our partner Solo provides tech-based settlement tools. The platform helps you send and receive offers until reaching agreement. Documentation management and secure payment transfers protect your information.

How to Engage With HRRG Collections

Preparation helps you beat HRRG. Try these strategies:

Use the Medical Debt Grace Period

Medical debt differs from other obligations. Healthcare institutions wait 90-120 days before selling debt. After collectors register with Credit Reporting Agencies, you get 180 days grace period.

Medical debt carries less weight than credit card or personal loan debt.

Prevent credit damage by acting during this window. Contact your insurance company immediately if you have coverage. Self-pay patients should prioritize fast payment to avoid collections markups.

Request Financial Hardship Relief

Can’t pay hospital bills due to job loss or inability to work? Ask your provider for help.

ER doctors sometimes waive fees for hardship cases. Explain your situation clearly. Medical bill waivers are worth pursuing. Send written cancellation confirmation to HRRG.

Request Debt Validation

Collectors must verify debts in writing within five days. Verification differs from validation. You initiate validation by sending a Debt Validation Letter.

Mail your letter via certified mail requiring signature. Receipt evidence lets you track the validation process. HRRG must report disputed debt status. They must investigate and prove debt accuracy and ownership.

Your Rights When Dealing With HRRG

Federal law protects you from abusive collection practices. HRRG must follow Fair Debt Collection Practices Act rules.

Collectors cannot harass, threaten, or deceive you. They can’t call before 8 AM or after 9 PM. You can request they stop calling your workplace.

Document every interaction with HRRG. Save letters, record call dates and times, note representative names. Documentation helps if you need to file complaints.

Remove HRRG From Your Credit Report

HRRG appearing by mistake? Contact the three major credit bureaus. They investigate and remove entries they cannot verify.

Inaccurate information like wrong amounts can be removed. Dispute errors with the specific bureau showing mistakes.

What If HRRG Violates Your Rights?

Report violations to the Federal Trade Commission (FTC) or Consumer Financial Protection Bureau (CFPB). File complaints with Better Business Bureau.

Want compensation for damages? You can sue HRRG. Consumer attorneys often work free and collect payment from HRRG if you win.

Debt collection laws protect consumers better than ever. Use available resources to defend yourself.

Can HRRG Sue You?

HRRG cannot sue over unvalidated debt. They rarely pursue lawsuits against people unable to pay.

Lawsuits happen when debt is validated and HRRG believes you’re refusing payment. Receiving a court summons requires immediate response. Our partner Solo helps you answer lawsuits correctly and quickly.

Never ignore a summons. Default judgments lead to wage garnishment and bank levies. Filing an Answer protects your rights and opens settlement opportunities.

Does HRRG Accept Pay-for-Delete?

HRRG may accept pay-for-delete arrangements through negotiation. Remember that paid accounts stay on credit reports until naturally falling off after seven years.

Pay-for-delete means HRRG removes the collection account after payment. Get any agreement in writing before making payment. Verbal promises don’t protect you.

Frequently Asked Questions

What is HRRG Collections?

HRRG (Healthcare Revenue Recovery Group) is a legitimate debt collection agency specializing in medical debt. The company operates under multiple names including Account Resolution Services, Emergency Professional Services, and Health Care Financial Services. HRRG collects delinquent accounts for hospitals, surgical facilities, and healthcare providers.

Can HRRG sue me for unpaid medical debt?

HRRG cannot sue you for unvalidated debt. They rarely pursue lawsuits against people unable to pay. However, HRRG may file a lawsuit when debt is validated and they believe you're refusing payment. If you receive a court summons, respond immediately by filing an Answer to prevent default judgment and wage garnishment.

How do I remove HRRG from my credit report?

Contact the three major credit bureaus if HRRG appears on your report by mistake. The bureaus will investigate and remove entries they cannot verify. You can also dispute inaccurate information like wrong amounts. Request debt validation from HRRG in writing via certified mail to force them to prove the debt is yours.

How much will HRRG settle for?

HRRG typically negotiates settlements starting around 60% of the total debt value. The exact amount depends on your financial situation and circumstances. Document any hardships and start negotiations with what you can realistically afford. Collectors often accept lower amounts when you demonstrate genuine inability to pay the full balance.

What if HRRG violates my rights?

Report HRRG violations to the Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), or Better Business Bureau. You can also sue HRRG for damages. Most consumer attorneys work for free and collect payment from HRRG if you win. Document all interactions including call times, representative names, and written communications.