How to Negotiate with Knight Adjustment Bureau and Win

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
5 min read
The Bottom Line

You can successfully negotiate with Knight Adjustment Bureau by saving 75% of your debt and offering 60% as settlement. Always get terms in writing before making any payment. If negotiations feel overwhelming or you've been sued, professional help can guide you through the process and protect your rights.

Respond to Collectors

Dealing with debt collectors can feel overwhelming. But you have more power than you think. Understanding your rights and negotiation strategies helps you take control.

What Is Knight Adjustment Bureau?

Knight Adjustment Bureau is a Utah-based debt collection agency. The company operates from 5525 S 900 E, Ste 215, Holladay Cottonwood, UT 84117-3500. You can reach them at 801-531-7251. Watch for calls from 800-748-4113 as well.

Don't Face Knight Adjustment Bureau Alone

Professional negotiation support helps you settle for less and protects your rights. Get expert help responding to collectors and crafting settlement offers that work.

Start Your Response

The company’s website offers several customer service options:

  • General consumer help requests
  • Information requests
  • Wrong person reports
  • Debt dispute filings
  • Bill payment options

Before dealing with any collection agency, check their reviews. Consumer feedback reveals what you can really expect.

What Knight Adjustment Bureau Reviews Say

Knight Adjustment Bureau holds BBB accreditation with an A- rating. However, customer reviews paint a concerning picture. Multiple consumers report the agency claiming they owe debts they don’t recognize. Others mention rude customer service representatives.

The company has received dozens of BBB complaints over three years. Common issues include erroneous credit reporting and mistaken identity cases. Many consumers report the agency trying to collect debts from wrong people.

Despite easy-to-find contact information, reaching an actual representative proves difficult. Numerous complaints mention inability to speak with anyone at the Knight Adjustment Bureau phone number.

The Consumer Financial Protection Bureau database shows hundreds of complaints. Consumers frequently allege Knight Adjustment Bureau attempts to collect non-existent debts. Others claim the agency inflates amounts beyond what they actually owe.

How to Negotiate a Settlement with Knight Adjustment Bureau

Debt accumulation can feel crushing, especially when collectors get involved. You might think hiring an attorney is necessary. But you can negotiate successfully on your own.

When dealing with Knight Adjustment Bureau, our partner Solo can help you respond effectively and negotiate favorable terms.

Step 1: Determine If Settling Makes Sense

Settling debt reduces what you owe and improves your financial outlook. But settling impacts your credit score. The larger the debt, the bigger the impact.

Paying in full always works best for your credit. But settling beats leaving debt unpaid. If you can’t afford full payment, settlement becomes your best option.

Step 2: Stop Payments and Build Your Reserve

Most experts recommend stopping payments when preparing to settle. But don’t spend that money elsewhere. Save every dollar you would have paid.

Deposit your usual payment amount into a savings account. You need cash reserves to pay the settlement Knight Adjustment Bureau accepts.

Step 3: Make Your Settlement Offer

Wait until you’ve saved at least 75% of the original debt. Once you reach this amount, you’re ready to negotiate. Start by offering 60% of the debt’s initial value.

Knight Adjustment Bureau rarely accepts first offers. Expect several rounds of back-and-forth negotiation.

Here’s how negotiation works in practice:

Example: Sarah receives a notice for $5,000. She can’t pay the full amount. She offers $3,000 (60%). The collector counters with $4,000. Sarah suggests $3,500. Knight Adjustment Bureau accepts. Because Sarah saved $3,750 (75% of original), she pays $3,500 immediately.

Step 4: Get Everything in Writing

Never make a payment based on verbal agreements alone. Demand written confirmation of all settlement terms. Phone agreements don’t protect you if disputes arise later.

Wait for Knight Adjustment Bureau to provide written documentation. Only then should you submit payment.

Protect Your Rights During Collection

You have legal protections when dealing with debt collectors. The Fair Debt Collection Practices Act limits how collectors can contact you. Knight Adjustment Bureau must follow these rules.

Collectors cannot harass you or call at unreasonable hours. They cannot threaten you with actions they can’t legally take. They must verify debts when you dispute them.

If Knight Adjustment Bureau violates your rights, document everything. Keep records of calls, letters, and messages. These records become evidence if you need to take legal action.

What to Do If You’re Sued

Knight Adjustment Bureau may file a lawsuit to collect. Don’t ignore court papers. Ignoring a lawsuit guarantees you lose.

You must respond to the lawsuit within your state’s deadline. Most states give you 20-30 days to file an Answer. Your Answer addresses each claim in the complaint.

Our partner Solo helps you craft a proper legal response. Even after being sued, you can still negotiate settlement terms.

Verify the Debt Before Paying

Given the numerous complaints about wrong-person collections, verify any debt first. Request debt validation within 30 days of first contact. The collector must prove you owe the debt.

Debt validation should include:

  • Original creditor name
  • Account number
  • Original debt amount
  • Itemized charges and fees
  • Proof you owe the debt

Don’t make any payments until you receive proper validation. Paying unverified debts can restart the statute of limitations.

Alternative Solutions for Overwhelming Debt

Sometimes debt becomes too large to manage through settlement. You may have multiple collection accounts draining your finances. Other options exist beyond negotiating with each collector.

Credit counseling agencies help you create debt management plans. These plans consolidate payments and often reduce interest rates. You make one monthly payment to the agency. They distribute funds to your creditors.

Bankruptcy provides another option for crushing debt. Chapter 7 bankruptcy can eliminate most unsecured debts within months. Chapter 13 creates a payment plan based on your income. Both options offer fresh financial starts.

Frequently Asked Questions

What is Knight Adjustment Bureau?

Knight Adjustment Bureau is a Utah-based debt collection agency located in Holladay Cottonwood. The company collects debts on behalf of original creditors and has received hundreds of consumer complaints about collecting wrong debts and inflating amounts owed.

How do I negotiate a settlement with Knight Adjustment Bureau?

Stop making payments and save the money instead until you have 75% of the debt. Then offer 60% of the original debt as settlement. Expect back-and-forth negotiation. Always get the final settlement terms in writing before paying anything.

Can I still negotiate if Knight Adjustment Bureau has sued me?

Yes, you can negotiate settlement even after being sued. You must respond to the lawsuit within your state's deadline (usually 20-30 days). File an Answer to the complaint while simultaneously negotiating settlement terms with the collector.

What should I do if Knight Adjustment Bureau is collecting a debt I don't owe?

Request debt validation in writing within 30 days of first contact. The collector must prove you owe the debt. Do not make any payments until they provide documentation showing the original creditor, account number, and proof the debt is yours.

How does settling with Knight Adjustment Bureau affect my credit score?

Settling debt instead of paying in full will negatively impact your credit score. The larger the debt, the greater the impact. However, settling is better for your credit than leaving debt unpaid or ignoring collection efforts.