How to Resolve Debt With Diversified Recovery Bureau

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
6 min read
The Bottom Line

Diversified Recovery Bureau must follow federal debt collection laws when contacting you about a debt. You have the right to request debt validation, respond to lawsuits, and negotiate settlements. Taking action quickly protects your credit and gives you the best chance at a favorable outcome.

Respond to Lawsuit

Diversified Recovery Bureau may have contacted you about an outstanding debt. You have rights and options to resolve the situation.

Understanding how to deal with collection agencies protects your financial future. Knowledge is power when facing debt collectors.

Respond to Diversified Recovery Bureau's Lawsuit Now

Don't let DRB win by default. Respond to your lawsuit before the deadline expires and protect your rights.

Answer the Lawsuit

You can request debt validation, respond to lawsuits, and negotiate settlements. Taking action quickly gives you the best chance at a favorable outcome.

What Is Diversified Recovery Bureau?

Diversified Recovery Bureau, LLC (DRB) is a national debt collection agency. The company operates from New York and was founded in 2014.

DRB holds a B rating with the Better Business Bureau. Its primary mission is recovering money and assets for creditors.

Who Does Diversified Recovery Bureau Collect For?

Diversified Recovery Bureau collects for lenders and credit card companies. The company follows up on outstanding accounts to get consumers to pay.

DRB receives a percentage of each recovered amount. Sometimes they buy debts for a fraction of original value.

If DRB has contacted you, you likely owed a debt at some point. Verify the debt before making any payments.

Contact information for Diversified Recovery Bureau:

  • Phone: 888-612-3634
  • Physical address: 40 Gardenville Parkway, Suite 201, West Seneca, NY
  • Mailing address: PO Box 28, West Seneca NY 14224
  • Email: letterprocessing@diversifiedrecoverybureaullc.com
  • Website: Diversified Recovery Bureau, LLC

Diversified Recovery Bureau Reviews

Diversified Recovery Bureau has received numerous consumer complaints. Many complaints appear on BBB and CFPB databases.

Common concerns from consumers include:

  • Lack of proper identification from agents making calls
  • Delayed response to debt validation letters
  • Wrong debt entered into credit reports
  • Incorrect amounts reported to credit bureaus
  • Poor follow-up on debt matters

One real complaint from the CFPB database states:

“I sent a request for debt verification and another request for them to stop calling. They have called six times, called my work, and even called my mother. They violated the FDCPA when they did this.”

Always investigate the alleged debt before paying DRB anything. Request debt validation when debt collectors contact you.

Exercise Your Rights When Diversified Recovery Bureau Contacts You

The Fair Debt Collection Practices Act protects you from abusive collection tactics. DRB must follow specific guidelines when collecting debts.

Diversified Recovery Bureau cannot:

  • Use profane or abusive language while requesting payment
  • Threaten to arrest you or harm your reputation
  • Sue you for an inaccurate debt
  • Delay responding to a debt validation letter
  • Report wrong debt information to credit bureaus

If DRB violates these laws, report them immediately. File complaints with CFPB, BBB, your state attorney general, and the Federal Trade Commission.

Make Diversified Recovery Bureau Validate Your Debt

The FDCPA grants you the right to debt validation. Take action quickly when you receive a collections notice.

Read the message carefully to verify the amount and original creditor. Send a debt validation letter to protect your rights.

Your validation letter should request:

  • The name of the original creditor
  • The exact amount you allegedly owe
  • Dates of the original debt
  • A breakdown of any additional fees
  • The age of the debt compared with your state’s statute of limitations
  • Proof that DRB owns your debt
  • The company’s debt collection license number for your state

Once DRB receives your letter, it cannot take further action until responding. No response likely means they lack the necessary evidence.

Respond to a Diversified Recovery Bureau Debt Lawsuit

If DRB verifies your debt and you haven’t responded, you might face a lawsuit. You can still resolve the debt even after being sued.

Respond to the lawsuit using these three critical steps. Missing your deadline gives DRB an automatic win.

1. Answer Each Claim Listed in the Complaint

The Complaint outlines the allegations DRB has against you. You can respond in three ways:

  • Admit: You agree to the allegation DRB made against you
  • Deny: You want DRB to prove their allegation is true
  • Deny for lack of knowledge: You don’t have enough information to respond accurately

Debt experts recommend denying most allegations. Denying forces the creditor to prove their case.

Our partner Solo can help you respond to your debt lawsuit in minutes.

2. Assert Your Affirmative Defenses

Affirmative defenses explain why you aren’t responsible for the debt. You can also explain why you shouldn’t pay it.

Common affirmative defenses against DRB include:

  • The debt reached the statute of limitations
  • DRB hasn’t shown legal standing to collect the debt
  • You paid off the debt or it was canceled
  • DRB violated your consumer rights
  • The debt information was inaccurate

3. File the Answer in Court and Send a Copy to DRB

Filing the Answer in court is the most crucial step. Missing the deadline gives DRB a default judgment.

Confirm your state’s deadline for filing your Answer. Make three copies of your completed Answer.

Send one copy to the court and one to DRB’s lawyers. Keep the third copy for your records.

After responding to your lawsuit, you’ll have time to negotiate. You won’t have to worry about a default judgment.

Negotiate Debt Settlement With Diversified Recovery Bureau

Court processes are expensive and time-consuming for both parties. DRB may be willing to negotiate a settlement.

You must promise to make a lump sum deposit quickly. Clearing the remaining balance quickly increases your chances of acceptance.

In a debt settlement, you offer to pay a portion of what you owe. Higher offers are more likely to be accepted.

DRB will forgive the remaining amount if they accept your settlement. They’ll report the account as settled to credit bureaus.

Offering at least 60% of the debt’s value is recommended. Explain your financial circumstances if you can’t pay that much.

Our partner Solo offers a tech-based approach to debt settlement. The software helps you send and receive settlement offers until reaching an agreement.

Once you reach an agreement, Solo manages the settlement documentation. The service transfers your payment to the collector while keeping your financial information private.

Example: Resolving Debt With Diversified Recovery Bureau

Susan is being sued by Diversified Recovery Bureau in New York. DRB claims she owes $3,000 for credit card debt.

After investigating, Susan confirms the debt is valid. She responds to the lawsuit, giving herself more time to negotiate.

After several rounds of negotiations, DRB agrees to settle for 70%. Susan pays $2,100 to resolve the debt.

The settlement service helps Susan transfer her payment securely. DRB files a dismissal into the case, clearing Susan’s name.

Take Action Against Diversified Recovery Bureau Today

You have powerful rights when dealing with debt collectors. Diversified Recovery Bureau must follow federal and state laws.

Request debt validation before making any payments. Respond to lawsuits before your state’s deadline expires.

Negotiate a settlement that works for your financial situation. Taking action now protects your credit and your future.

Frequently Asked Questions

What is Diversified Recovery Bureau?

Diversified Recovery Bureau (DRB) is a national debt collection agency based in New York. The company collects debts on behalf of lenders and credit card companies, either for a percentage of recovered amounts or by purchasing debts outright.

How do I validate a debt from Diversified Recovery Bureau?

Send a debt validation letter requesting proof of the debt, including the original creditor's name, exact amount owed, breakdown of fees, and proof that DRB owns your debt. Once DRB receives your letter, they cannot take further collection action until they respond with validation.

Can I settle my debt with Diversified Recovery Bureau for less?

Yes, you can negotiate a settlement with DRB for less than the full amount. Most debt experts recommend offering at least 60% of the debt's value. DRB may accept a lower percentage depending on your financial circumstances.

What happens if I ignore a lawsuit from Diversified Recovery Bureau?

Ignoring a lawsuit from DRB will result in a default judgment against you. DRB automatically wins the case if you don't respond before your state's deadline. The company can then garnish your wages or freeze your bank account to collect the debt.

How do I file a complaint against Diversified Recovery Bureau?

You can file complaints with the Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), your state attorney general's office, and the Federal Trade Commission. File complaints if DRB violates the Fair Debt Collection Practices Act.