What is Apex Asset Management? How to Respond to Their Lawsuit

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
7 min read
The Bottom Line

Apex Asset Management is a legitimate medical debt collector, but you have rights under federal law. If they sue you, file an Answer within the deadline to avoid default judgment. Demand debt validation and negotiate a settlement to resolve the debt and protect your finances.

Answer Your Lawsuit

Are you getting repeated phone calls from Apex Asset Management? Don’t ignore them. Apex specializes in medical debt collections. Ignoring these calls could lead to a lawsuit, credit damage, or wage garnishment.

You need to act quickly to protect yourself. Understanding who Apex is and how to respond will help you avoid court and resolve your debt.

Don't Let Apex Win by Default

You have just weeks to file your Answer before Apex gets a judgment against you. Our partner Solo helps you respond to the lawsuit and negotiate a settlement on your terms.

File Your Answer Now

Is Apex Asset Management a Scam?

No, Apex Asset Management is a legitimate debt collection company. The company focuses on medical debt collections from healthcare and insurance providers.

Apex typically purchases debts that original creditors have given up collecting. The company then attempts to collect these debts on behalf of its clients.

However, legitimacy doesn’t mean every debt they claim is valid. Apex has multiple consumer complaints with the Better Business Bureau. Dozens of complaints have been filed with the Consumer Financial Protection Bureau.

Many complaints allege that Apex pursued debts that didn’t belong to the consumer. Others claim the company used threatening language during collection attempts.

You have the right to verify any debt Apex claims you owe.

Contact Information for Apex Asset Management

You can reach Apex Asset Management through several channels:

  • Mailing address: 2501 Oregon Pike, Lancaster, PA 17601
  • Phone: 717-519-1770
  • Toll-free: 1-888-592-2144
  • Email: wecollect@apexasset.com
  • Website: apexasset.com

Keep records of all communication with Apex. Documentation will protect you if disputes arise later.

How to Respond to Apex Asset Management

Responding correctly to Apex protects your rights and financial future. Your goal is to validate the debt and avoid intimidation tactics.

Know Your Rights Under Federal Law

The Fair Debt Collection Practices Act protects you from abusive collection practices. Apex cannot legally do the following:

  • Call you before 8 a.m. or after 9 p.m.
  • Call you more than once per day
  • Contact your friends, family, or coworkers about your debt
  • Refuse to validate your debt when requested
  • Threaten you with arrest or violence
  • Use profane or offensive language
  • Continue contacting you after receiving a cease and desist letter

If Apex violates these rules, you can report them. File a complaint with the Federal Trade Commission at ftc.gov or call 877-382-4357. You can also report violations to the Consumer Financial Protection Bureau at consumerfinance.gov or call 855-411-2372.

File an Answer if You’re Being Sued

Being sued by Apex changes everything. You must respond within the deadline on your summons. Most states give you two to four weeks to file an Answer.

An Answer is your formal response to the lawsuit. The document tells the court you intend to fight the case. Failing to file an Answer leads to a default judgment against you.

A default judgment means Apex wins automatically. You’ll lose your chance to negotiate or dispute the debt. The company can then pursue wage garnishment or bank levies.

If you’ve been served with a lawsuit from Apex, our partner Solo can help you draft and file your Answer quickly.

Demand Debt Validation

Never accept a collector’s word that you owe a debt. Force Apex to prove it with a debt validation letter.

Federal law requires debt collectors to send validation letters. The letter must include:

  • The original creditor’s name
  • The original debt amount
  • Any payments you’ve already made
  • The date of your last payment
  • Proof that the debt belongs to you

The validation letter shows how much evidence Apex has. You can dispute debts with insufficient proof. You can also identify errors in the amount they claim you owe.

Request validation in writing within 30 days of first contact. Apex must pause collection efforts until they provide validation.

How to Settle Your Debt With Apex Asset Management

Once Apex validates your debt, you can begin settlement negotiations. Settling often saves you money and ends collection efforts.

Start With a Low Settlement Offer

Begin negotiations by offering 40-60% of the total debt amount. Many debt collectors will accept less than the full balance.

Apex may decline your initial offer. The company will likely counter with a higher amount. You can accept, reject, or make another counteroffer.

Continue negotiating until you reach an amount you can afford. Don’t agree to payments you can’t sustain. Missed payments could restart collection efforts.

Our partner Solo can guide you through each step of settlement negotiations with Apex.

Get Everything in Writing

Never trust a verbal agreement with a debt collector. Demand written confirmation of any settlement terms.

Your settlement agreement should specify:

  • The total settlement amount
  • Payment schedule and deadlines
  • Confirmation that payment satisfies the debt
  • Agreement to stop collection efforts

Save all correspondence with Apex. Some collectors continue pursuing judgments even after settlement. Documentation protects you from these bad-faith tactics.

Make Your Payments on Time

Stick to your payment plan once you settle. Late payments can void your agreement. Apex may restart collection efforts if you miss deadlines.

Apex offers online payment through their website portal. Setting up automatic payments helps you avoid missed deadlines.

Consistent on-time payments also help rebuild your credit score. Your payment history is the most important credit factor.

What Happens If You Ignore Apex Asset Management

Ignoring Apex rarely makes the debt disappear. The company has several options to force collection.

Apex can report the debt to credit bureaus. Medical collections on your credit report lower your score. You may struggle to get approved for loans, credit cards, or apartments.

The company can also file a lawsuit against you. If you don’t respond to the lawsuit, the court issues a default judgment. Apex can then garnish your wages or freeze your bank account.

Wage garnishment means money is taken directly from your paycheck. Bank levies freeze your account and transfer funds to the collector. Both options severely impact your finances.

Acting quickly gives you more options and control. Respond to Apex before they escalate to legal action.

Can You Sue Apex Asset Management?

Yes, you can sue Apex if they violate your rights. The FDCPA allows you to take legal action against abusive collectors.

You may have grounds to sue if Apex:

  • Contacts you outside legal hours
  • Calls you repeatedly or harasses you
  • Shares your debt information with third parties
  • Makes false statements about your debt
  • Threatens illegal actions
  • Continues calling after you request they stop

Winning an FDCPA lawsuit can result in damages up to $1,000 plus attorney fees. The collector may also be forced to stop contacting you.

Document every interaction with Apex. Save voicemails, record call times, and keep written correspondence. Strong evidence improves your chances of success.

How Long Can Apex Collect on Your Debt?

Debt collectors must follow statute of limitations laws. These laws limit how long collectors can sue you over old debts.

The statute of limitations varies by state and debt type. Medical debt typically has a 3-6 year limit in most states. Once this period expires, Apex cannot sue you for the debt.

However, expired statute of limitations doesn’t erase the debt. Apex can still contact you and request payment. The debt can still appear on your credit report for seven years.

Making any payment on an old debt can restart the statute of limitations. Verify the debt’s age before making payments on time-barred debts.

Get Help Dealing With Apex Asset Management

You don’t have to face Apex Asset Management alone. Professional help improves your chances of a favorable outcome.

If you’ve been sued over medical debt, time is critical. You need to file your Answer before the deadline passes. Missing this deadline results in automatic judgment against you.

Settlement negotiations work best with expert guidance. Knowing what to offer and how to counter protects you from overpaying.

Getting professional assistance also reduces stress during an overwhelming situation. You’ll have confidence that you’re taking the right steps.

Frequently Asked Questions

What is Apex Asset Management?

Apex Asset Management is a debt collection company that specializes in medical debt. The company purchases unpaid medical debts from healthcare providers and insurance companies, then attempts to collect on those debts. Apex is a legitimate business but has numerous consumer complaints regarding aggressive collection tactics.

How do I respond to an Apex Asset Management lawsuit?

You must file an Answer with the court within the deadline on your summons, typically 2-4 weeks. Your Answer is a legal document stating your intent to fight the lawsuit. Failing to file an Answer results in a default judgment, allowing Apex to garnish your wages or levy your bank account. Consider working with our partner Solo to draft and file your Answer properly.

Can I negotiate a settlement with Apex Asset Management?

Yes, you can negotiate a settlement for less than the full amount owed. Start by offering 40-60% of the total debt. Apex may counter with a higher amount, and you can continue negotiating until reaching an agreement. Always get settlement terms in writing before making any payments. Make sure the agreement confirms the settlement amount will satisfy the debt completely.

What are my rights when dealing with Apex Asset Management?

The Fair Debt Collection Practices Act protects you from abusive collection tactics. Apex cannot call before 8 a.m. or after 9 p.m., contact you multiple times daily, threaten illegal action, or use profane language. You have the right to request debt validation, dispute incorrect debts, and send a cease and desist letter. If Apex violates your rights, you can report them to the FTC or CFPB.

What happens if I ignore Apex Asset Management?

Ignoring Apex can lead to serious consequences. The company can report the debt to credit bureaus, damaging your credit score. Apex can also file a lawsuit against you. If you don't respond to the lawsuit, the court issues a default judgment allowing wage garnishment or bank levies. Acting quickly gives you more options to resolve the debt favorably.