How To Deal With Resurgent Capital Services (2024 Guide)
Resurgent Capital Services is a legitimate debt collector that buys consumer debts. If they contact you, verify the debt immediately to ensure it's yours and the amount is correct. You can dispute errors, negotiate a settlement for less than you owe, or pay in full, but don't ignore them.
Get Lower Payments NowResurgent Capital Services is a legitimate debt collection agency. They collect past-due credit card bills, medical bills, and other consumer debt. If Resurgent contacts you, verify the debt first. Make sure the amount is correct and the debt actually belongs to you.
After confirming the debt is yours, you have options. You can dispute errors. You can pay in full. You can negotiate a settlement to pay less than you owe.
Struggling To Negotiate With Resurgent Capital Services?
Cambridge Credit Counseling can work directly with Resurgent to create a manageable payment plan that reduces your interest rates and consolidates your debt. Get a free consultation today.
Lower Your PaymentsWhat Is Resurgent Capital Services?
Resurgent Capital Services collects consumer debt nationwide. They handle credit card debt, medical debt, and student loan debt. Resurgent works with LVNV Funding LLC, a well-known debt buyer. They operate from Greenville, South Carolina.
Here is Resurgent Capital Services contact information:
- Website: https://www.resurgent.com/debt-collection
- Phone number: (864) 248-8700
- Mailing address: P.O. Box 10497 Greenville, SC 29603
Why Is Resurgent Capital Services Contacting Me?
Resurgent likely bought your debt from a lender or healthcare company. They’re contacting you to collect on the past-due account. You’ll need to work with them, not your original creditor.
When you fall behind on payments, your original creditor sends notices. They call to collect the past-due payment. If you ignore these attempts, they may charge off your debt.
Your creditor then transfers the debt to collectors like Resurgent. Resurgent creates a collections account and assumes responsibility for collecting your debt.
Is Resurgent Capital Services Legit?
Resurgent Capital Services is a legitimate company. However, consumers have filed numerous complaints against them. The Better Business Bureau (BBB) and Consumer Financial Protection Bureau (CFPB) show this pattern.
Resurgent has BBB accreditation with an A+ rating. Yet customers rate them 1.36 stars out of 5. The BBB received over 400 complaints in three years. Multiple consumers claim Resurgent tried collecting debts they didn’t owe.
The Fair Debt Collection Practices Act protects you from unlawful behavior. Trying to collect debts you don’t owe is a common FDCPA violation. If a collector violates your rights, report them to the CFPB. You can even sue them.
How Do I Know if I’m Being Scammed?
Scammers sometimes use legitimate company names to con you. If someone requests your bank account or Social Security number, beware. That’s a red flag. Learn to spot scammers in our guide on debt collector scams.
Protect yourself by verifying debt information with the collector. If you suspect a scammer, report them to the Federal Trade Commission (FTC).
Do I Have To Pay Resurgent Capital Services?
You may have to pay, but verify the debt first. Debt collectors buy debts in large quantities from multiple creditors. Account information can get mixed up during transfers.
Ask the debt collector to verify:
- You’re the account holder on the debt
- The debt collector owns the debt account
- The debt amount is accurate
A debt verification letter is the best way to verify information.
Step 1: Send a Debt Verification Letter
If you haven’t received a debt validation letter from Resurgent, request one. Debt collection companies must send validation notices before or within five days. The letter should include basic debt details and your right to dispute.
You have 30 days to dispute the debt. If you need more information, send Resurgent a debt verification letter. If they successfully verify your debt, decide your next move.
Step 2: Decide What To Do Next
If your debt is valid, you have three main options:
- Dispute the debt if you disagree with details
- Pay the debt in full
- Negotiate a debt settlement to pay less
- Ignore the debt (not recommended)
Option 1: Dispute the Debt
If you find errors on your validation letter, you can dispute the debt. Incorrect debt amounts or other wrong information qualify as disputes. Inaccuracies often appear on your credit report too.
Review your credit report and dispute any errors you find there. Doing so can help preserve or improve your credit score.
Under the Fair Credit Reporting Act, you get a free credit report each week. You can get reports from Experian, Equifax, and TransUnion. The FCRA guarantees your right to request removal of negative entries.
Option 2: Negotiate the Debt and Make a Settlement Offer
Most people in debt don’t have extra money available. If that sounds familiar, negotiating a debt settlement may work best. With a settlement, you offer to pay less than the full amount. Resurgent can then close the account and move on.
Collectors are usually open to negotiations. They often accept settlements within 40% to 60% of the original amount. You may negotiate a payment plan or make a lump-sum payment. Read our Guide to Beating Resurgent Capital Services for negotiation tips.
Why would Resurgent take less? Debt collectors buy accounts for a fraction of their total amount. They can still profit even when you pay less. Plus, closing accounts faster saves them money on collection efforts.
If you need help creating a manageable payment plan, our partner Cambridge Credit Counseling can work with Resurgent to reduce your payments and consolidate your debt.
Can You Negotiate Every Past-Due Debt?
No, you can’t negotiate every overdue debt type. But it’s generally an option for credit card debt, medical bills, personal loans, and payday loans. You can even negotiate with the IRS on past-due taxes.
However, mortgages or car loans aren’t typically negotiable. They’re backed by collateral. If you don’t pay, lenders can foreclose or repossess. Federal student loans are also typically non-negotiable. Check out student loan forgiveness options if you’re struggling.
Option 3: Ignore the Debt (Not Recommended)
Your first instinct may be to ignore collectors. The stress is understandable. But ignoring a debt collector is not a good idea.
Ignoring debt collectors doesn’t make debt disappear. It actually makes things worse.
What Happens if I Ignore Resurgent Capital Services?
Ignoring a debt collector creates more problems than it solves. It harms your credit score. You’ll pay more as interest and fees accumulate.
If the collector can’t reach you, they may sue instead. If they win, they can get a court order to garnish your wages.
Avoiding Resurgent doesn’t make them go away. Collection agencies can continue efforts as long as the statute of limitations is in effect.
The best thing you can do is take action. Learn how to handle the situation in our Guide to Beating Resurgent Capital Services.
Can Resurgent Capital Services Sue Me?
Yes, Resurgent can sue you. It won’t be their first move. But if you ignore their collection efforts, they may file a lawsuit.
Debt collectors consider several factors when deciding whether to sue:
- How favorable your state’s wage garnishment laws are
- How long your debt has been in collections and if they can legally sue
- How much you owe
If you’re sued, you’ll get a summons and complaint. These are official court documents notifying you of the lawsuit. They outline the case details. Documents are typically handed to you or someone in your household. They may be mailed, depending on your state’s laws.
If Resurgent Capital sues you, you can fight back. If you can’t afford a lawyer, our partner Solo can help you draft an answer letter. They’ve helped over 300,000 people respond to debt lawsuits.