How to Settle A Westlake Portfolio Management Lawsuit

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
7 min read
The Bottom Line

Westlake Portfolio Management is a legitimate debt collector that acquires credit card and auto loan portfolios. You can fight back by validating the debt, asserting your FDCPA rights, responding to any lawsuit with an Answer, and negotiating a settlement for less than you owe.

Answer Your Lawsuit

Summary: Westlake Portfolio Management collects debts for loan and credit card issuers. You can settle your debt by validating it, asserting your FDCPA rights, responding to lawsuits, and negotiating for less.

You apply for credit hoping to keep up with monthly payments. You probably don’t expect the original creditor to sell your account. Now you might be surprised to learn you have a contract with Westlake Portfolio Management.

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Don't let Westlake Portfolio Management win by default. Answer your debt lawsuit before your state's deadline and protect your rights. Our partner Solo makes it fast and easy.

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Many consumers face this dilemma. You may have too. This article teaches you what you need to know about Westlake Portfolio Management. You’ll learn proactive steps to resolve your debt issue.

What is Westlake Portfolio Management?

Westlake Portfolio Management is a debt collection company. They acquire credit cards, auto loans, and other credit portfolios to become the new servicer.

Westlake Portfolio Management is a legitimate company with offices in Los Angeles, California. Below, you can find the Westlake Portfolio Management phone number and other contact information:

  • Phone number: 877-854-5688 or 877-854-1898
  • Mailing address: P.O. Box 76809, Los Angeles, CA 90054-0809
  • Main office: 4751 Wilshire Blvd STE 100, Los Angeles, CA 90010-3847
  • Website: https://www.wpmservicing.com/

Who does Westlake Portfolio Management collect for?

Westlake Portfolio Management works as a loan servicer for various lenders. You might see them called Westlake Portfolio, WPM, or simply Westlake. Westlake Portfolio Management collects for:

  • Credit unions
  • Secured and unsecured loan issuers
  • Finance companies
  • Auto companies
  • Personal and secured loan companies

As a loan servicer, the company handles repayments, collections, and reporting on acquired accounts.

Read Westlake Portfolio Management reviews online

You can learn what other consumers say about their experience with Westlake Portfolio Management. Take a moment to read these reviews:

Westlake Portfolio Management’s online reviews are pretty mixed. But you shouldn’t let that stop you from engaging with them. Many debt collectors, including Westlake Portfolio Management, work with individuals to resolve concerns. They’ll help you get your debt paid in a way that works for you. Proactive communication is the key.

Here’s a real Westlake Portfolio Management review from a borrower named Dylan:

“I called to handle my past due loan. Even with being late on my payments, WPM offered me the chance to pay off half my balance to settle the debt. I spoke with David Garcia and he was very kind and helpful. Thank you! I called again today to make another payment. I needed to pay half of what was due today and pay the rest in a few weeks. David was more than willing to work with me on this. Thank you again!”

If calling a debt collector to negotiate doesn’t sound appealing, you have options. Our partner Solo can help you negotiate online and resolve your debt through a digital settlement platform.

Your rights under the FDCPA

You might have fallen behind on your payments after Westlake Portfolio Management acquired your loan. Debt collectors may come after you.

The FDCPA (Fair Debt Collection Practices Act) regulations protect you from abusive collectors. The law stops overly aggressive debt collection tactics.

For example, debt collection agencies cannot collect a debt without proving ownership. They must provide the original contract you signed. If they can’t, send them a Debt Validation Letter immediately.

The letter asks for verification of every detail regarding the debt. If WPM fails to provide documentation for the account, they must stop asking you to pay.

Your other FDCPA rights are:

  • Debt collectors cannot call you too early or late in the day
  • They cannot ask for personal information such as Social Security numbers
  • No debt collector can insult you or use profanities when talking to you
  • They cannot try to embarrass you by discussing your debt with unauthorized third parties

You can sue and get compensation if they break these rules.

Negotiate with debt collectors in court

When Westlake Portfolio Management acquires your credit card or auto loan, payments can fall through. You might not even know it’s happening. You may fall behind on payments until the account is charged off. Then it’s passed on to a debt collection agency.

Debt collectors hope that you will feel defeated and rush to pay. When these strategies fail, a lawsuit becomes their last weapon. But winning a debt collection lawsuit is not beyond you.

When you get sued for a debt, respond first. You must respond to the Summons and Complaint documents with a written Answer. Do it before your state’s deadline. Our partner Solo can help you answer your debt collection case in just 15 minutes.

Respond to debt collectors in court and win with these three steps:

  1. Answer each claim listed in the Complaint document: The first and most important section of your Answer should focus on responding to the claims. You can admit, deny, or deny due to lack of knowledge. Most attorneys recommend denying as many claims as possible.
  2. Assert your affirmative defenses: An affirmative defense is any legal reason that the debt collector’s case is invalid. A common affirmative defense is the statute of limitations on debt. If the statute of limitations has passed, the collector cannot sue you. Several other affirmative defenses can strengthen your side of the case.
  3. File the Answer with the court and send a copy to the debt collector’s attorney: After you’ve drafted your Answer, file it within the court’s deadline. The deadline to respond to a debt lawsuit ranges from 14-35 days. It depends on which state you live in. Make a copy of the Answer and send it, via USPS certified mail, to the attorneys representing the collector.

Example: Marco’s auto loan was passed off to Westlake Portfolio Management. After trying to call Westlake for several weeks to figure out his new payment options, Marco ended up falling behind on his payments. The debt was quickly sent to collections. It wasn’t long before Marco was sued for the debt. Marco was shocked, but he kept his cool. He used a partner service to respond to the lawsuit with an Answer. He avoided losing by default judgment and got a fighting chance in court.

Settle debt with Westlake Portfolio Management with these tips

After filing the Answer, you can send an offer to settle. The settlement proposal enables you to negotiate with Westlake Portfolio. Many debt collectors, including Westlake Portfolio Management, may accept a settlement for less than what you owe.

Here are some recommended steps to try and settle a debt with Westlake Portfolio Management:

  1. File an Answer to the debt collection lawsuit so you don’t get hit with a default judgment
  2. Determine how much you can actually afford to pay with this formula: Amount available to settle = (monthly income – monthly costs) + savings
  3. Make a reasonable settlement offer that is less than the maximum amount you can pay
  4. Be ready to go through multiple rounds of negotiating
  5. When you reach a debt settlement agreement, get the terms in writing

These tips can assist you on your journey to settle debt with Westlake Portfolio Management. Consumer rights attorneys recommend starting with a lower offer than you can afford. You leave room for negotiation upward.

Regardless of where you find yourself in the debt collection process, our partner Solo can help you respond to debt collectors and win.

Frequently Asked Questions

What is Westlake Portfolio Management?

Westlake Portfolio Management is a debt collection company that acquires credit card and auto loan portfolios to become the new servicer. They handle repayments, collections, and reporting on all accounts they acquire for credit unions, finance companies, and loan issuers.

How do I validate my Westlake Portfolio Management debt?

Send Westlake Portfolio Management a Debt Validation Letter requesting proof they own the debt. The letter asks for verification of every detail regarding the debt. If WPM fails to provide documentation for the account, they must stop collection efforts.

Can I settle my Westlake Portfolio Management debt for less?

Yes, many debt collectors including Westlake Portfolio Management will accept a settlement for less than the full amount owed. Determine what you can afford, make a reasonable offer below that maximum, be ready to negotiate, and get the final agreement in writing.

What happens if Westlake Portfolio Management sues me?

You must respond to the lawsuit with a written Answer before your state's deadline (typically 14-35 days). In your Answer, deny claims you disagree with, assert affirmative defenses like the statute of limitations, and file it with the court. Responding prevents default judgment.

How do I contact Westlake Portfolio Management?

You can reach Westlake Portfolio Management by calling 877-854-5688 or 877-854-1898, mailing P.O. Box 76809, Los Angeles, CA 90054-0809, or visiting their main office at 4751 Wilshire Blvd STE 100, Los Angeles, CA 90010-3847.