How to Resolve Debt With Central Mediation Services in 2024

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: December 25, 2025
6 min read
The Bottom Line

Central Mediation Services is a New York debt collector that may be pursuing your unpaid accounts. You have the right to validate the debt, negotiate a settlement for less than you owe, and protect yourself from harassment under the FDCPA. Taking quick action prevents lawsuits and gives you leverage to resolve the debt on favorable terms.

Respond to Collector

Central Mediation Services is contacting you about an unpaid debt. You’re stressed and unsure what to do next.

Debt collectors often pursue accounts more aggressively than original creditors. Central Mediation Services has faced complaints for attempting to collect non-existent debt, already cleared balances, and inflated amounts.

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You have rights and options. Understanding how to respond protects you from harassment and unfair collection practices.

What Is Central Mediation Services?

Central Mediation Services operates as a debt collection company based in New York. They’ve been collecting debts since 2016.

The company is located at 2940 Delaware Avenue, Suite #104, Kenmore, NY 14217. Their phone number is (866) 743-9836.

Central Mediation Services works with various creditors across different industries. They purchase or get assigned accounts from original creditors who gave up collection efforts.

How to Verify a Legitimate Collection Call

Scammers often impersonate debt collectors to steal money or personal information. You need to confirm the caller’s legitimacy before sharing any details.

A legitimate debt collector will provide specific information upon request. They’ll share their full name, company address, phone number, and professional license number if required.

Red Flags That Signal a Scam

Watch for these warning signs during collection calls:

  • Refusal to provide contact information or credentials
  • Demands for immediate payment via gift cards or wire transfers
  • Threats to call police or have you arrested
  • Collection attempts for debts you don’t recognize
  • Aggressive or abusive language

Check your credit report to verify the debt exists. If the account doesn’t appear on your report, you’re likely dealing with a scammer.

Report suspected scams to the FTC at 877-382-4357 or the CFPB at 855-411-2372. You can also contact your state attorney general’s office.

Your Rights Under Federal Law

The Fair Debt Collection Practices Act protects you from abusive collection tactics. Debt collectors cannot harass, threaten, or deceive you.

You have the right to request debt validation within 30 days of first contact. Collectors must provide proof you owe the debt before continuing collection efforts.

Central Mediation Services must cease communication if you send a written cease and desist letter. They can only contact you to confirm they’re stopping or notify you of specific legal action.

Send a Debt Validation Letter

A debt validation letter forces the collector to prove the debt is legitimate. Our partner Solo makes this process simple and effective.

Your letter should request specific information about the alleged debt. Ask for the original creditor’s name, the exact amount owed, and account history documentation.

What to Include in Your Letter

Include these key elements in your validation request:

  • Your name and contact information
  • The debt collector’s name and address
  • A clear statement disputing the debt
  • Request for verification and documentation
  • Date you received initial contact

Send your letter via certified mail with return receipt requested. Keep copies of all correspondence for your records.

Central Mediation Services must stop collection activities until they provide validation. Many collectors drop cases at this stage if they lack proper documentation.

Negotiate a Settlement Agreement

Debt settlement can resolve your account for less than the full balance. Collectors often accept reduced payments rather than pursue costly litigation.

Central Mediation Services likely purchased your debt for pennies on the dollar. They may accept 30-50% of the original amount as full payment.

Steps to Settle Your Debt

Follow this proven negotiation process:

  1. Calculate what you can realistically afford to pay
  2. Start your offer at 25-30% of the total balance
  3. Request deletion of negative credit reporting as part of the deal
  4. Get all settlement terms in writing before paying
  5. Never provide bank account access or post-dated checks

Document every conversation with dates, times, and representative names. Record calls if your state allows single-party consent.

Our partner Solo helps you negotiate effectively and avoid common settlement mistakes. Their platform streamlines communication and protects your interests.

Respond to a Lawsuit From Central Mediation Services

Ignoring a lawsuit guarantees you’ll lose. The court will issue a default judgment allowing wage garnishment and bank levies.

You typically have 20-30 days to file an Answer to the complaint. Your response must address each allegation and assert applicable defenses.

Common Defenses Against Debt Collectors

These defenses can defeat collection lawsuits:

  • Statute of limitations expired
  • Lack of standing to sue
  • Insufficient documentation
  • Mistaken identity
  • Debt already paid or discharged
  • Amount claimed is incorrect

Challenge the collector’s evidence and ownership of the debt. Many cases get dismissed when collectors can’t prove their claims.

Settling before trial remains an option even after being sued. Courts encourage pre-trial settlements to reduce case loads.

Check Central Mediation Services Reviews

Consumer complaints reveal patterns of collector behavior and tactics. Research helps you prepare for interactions and spot violations.

The Better Business Bureau maintains a profile with consumer reviews and company responses. Search for Central Mediation Services to read recent complaints and resolution attempts.

Common complaints include aggressive calling, threats of legal action, and attempts to collect inflated amounts. Some consumers report collection efforts on debts they never owed.

Protect Yourself From Future Collection Issues

Prevention starts with monitoring your credit and addressing debts early. Regular credit report checks help you spot errors and unauthorized accounts.

Communicate with original creditors before accounts go to collections. Many creditors offer hardship programs and payment arrangements that prevent collection referrals.

Document all debt-related communications and keep detailed financial records. Your paper trail becomes critical evidence if disputes arise.

Know your state’s statute of limitations on debt collection. Collectors cannot sue once the limitation period expires, though they may still request payment.

Complex cases benefit from professional representation. Consider consulting an attorney if Central Mediation Services violates your rights.

You can sue collectors who break the FDCPA. Successful claims may result in damages up to $1,000 plus attorney fees and costs.

Consumer protection attorneys often work on contingency for FDCPA cases. You pay nothing unless you win your case.

Get help immediately if you’ve been sued or face wage garnishment. Time-sensitive legal deadlines require quick action to protect your rights.

Frequently Asked Questions

What is Central Mediation Services?

Central Mediation Services is a debt collection company based in Kenmore, New York that has been operating since 2016. They collect debts on behalf of various creditors across different industries. The company purchases or gets assigned accounts from original creditors who were unable to collect payment.

How do I verify a debt from Central Mediation Services is legitimate?

Send a debt validation letter within 30 days of first contact requesting proof of the debt. Check your credit report to confirm the account exists. Request the collector's full name, company address, phone number, and professional license number. If they refuse to provide information or demand immediate payment via gift cards or wire transfers, you're likely dealing with a scam.

Can I negotiate a lower settlement amount with Central Mediation Services?

Yes, debt collectors often accept 30-50% of the original balance as payment in full. They purchase debts for pennies on the dollar, making settlements profitable even at reduced amounts. Start your offer at 25-30% of the total balance and always get settlement terms in writing before making any payment.

What happens if I ignore a lawsuit from Central Mediation Services?

Ignoring a lawsuit results in a default judgment against you. The court will automatically rule in the collector's favor, allowing them to garnish your wages, levy bank accounts, or place liens on property. You typically have 20-30 days to file an Answer to the complaint and assert your defenses.

How can I stop Central Mediation Services from calling me?

Send a written cease and desist letter via certified mail requesting they stop all contact. Under the FDCPA, collectors must honor this request and can only contact you to confirm they're stopping communication or notify you of specific legal action like filing a lawsuit.