How to Settle Debt With General Revenue Corporation (GRC)

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 17, 2026
7 min read
The Bottom Line

General Revenue Corporation collects student loans, consumer debts, and tax debts. You can settle with GRC for less than you owe by validating the debt, negotiating payment terms, and getting written agreements. If GRC sues you, respond immediately with a written Answer and negotiate a settlement before your court date.

Answer GRC Lawsuit

Do you have a past-due student loan? General Revenue Corporation may be contacting you. GRC collects on student loans, consumer debts, and past-due taxes.

Ignoring their collection attempts will only make things worse. You could face a lawsuit if you don’t respond. But you have options to resolve the debt and protect yourself.

Respond to General Revenue Corporation Before Your Deadline

GRC sued you for debt? File your Answer in minutes and negotiate a settlement before court. Don't let GRC win by default.

Respond to GRC Now

You can settle with GRC for less than you owe. You can also dispute errors and negotiate better terms. Our partner Solo helps you respond to collectors and settle debt.

What Is General Revenue Corporation?

General Revenue Corporation is a debt collection agency based in Mason, Ohio. GRC is a subsidiary of Navient Corporation. The company specializes in student loan debt collection.

GRC also collects late consumer debts and defaulted taxes. SinglePoint Group acquired GRC in 2019. The company still operates under its original name.

Here’s how to contact General Revenue Corporation:

  • Phone: 800-234-1472
  • Physical Address: 4660 Duke Drive, Suite 200 Mason, OH 45040-8466
  • Mailing Address: P.O. Box 495999 Cincinnati, OH 45249-5999
  • Website: https://www.generalrevenue.com

Written communication works best for debt collection. Phone calls don’t preserve records as well.

Who Does General Revenue Corporation Collect For?

GRC works with multiple types of clients:

  • Colleges and universities
  • Consumer credit card companies
  • Federal and state governments
  • Business credit grantors

You might hear from GRC about various debts. These include credit card balances, state taxes, and student loans. Business owners may get contacted about past-due business loans.

Check General Revenue Corporation Reviews

GRC has operated for over 40 years. Many consumers have shared their experiences online.

You can read reviews on the Better Business Bureau website. The CFPB database also has consumer complaints about GRC.

Engaging with GRC speeds up your debt resolution. Your reviews can also help others make informed decisions.

Request Debt Validation From GRC

Request debt validation before GRC reports the debt. Once reported, the debt appears on your credit report. The Fair Debt Collection Practices Act protects you here.

Send GRC a debt validation letter immediately. They must provide detailed information about the debt.

Your validation notice should include:

  • The total amount you owe
  • The original creditor’s full details
  • A statement that GRC will assume the debt is valid unless you dispute it within 30 days
  • A promise to verify the debt if you dispute it in writing

Request the last billing statement too. You need to confirm the debt’s age. Some debts pass the statute of limitations.

Dispute Errors With Credit Bureaus

Get your credit report from all three bureaus. Compare the information GRC provided with your credit reports. Look for any discrepancies or incorrect amounts.

Found errors? Dispute them immediately with the credit bureaus.

Bureau Contact Information
Equifax P.O. Box 740256, Atlanta, GA 30374-0256
Phone: (888) 298-0045
Website
Experian P.O. Box 4500, Allen, TX 75013
Phone: (888) 397-3742
Website
TransUnion P.O. Box 2000, Chester, PA 19016-2000
Phone: (800) 916-8800
Website

Gather evidence showing the debt isn’t yours or is already paid. Send this documentation to GRC and all three credit bureaus. They must investigate and correct or remove the debt.

Request a Goodwill Deletion

Sometimes you’ve already paid the debt. GRC may have changed the status from unpaid to paid. A paid status is better than unpaid. But it still hurts your credit score.

Lenders will see the late payment history. You can request that GRC remove the debt entirely. Write a polite letter explaining why you defaulted. Describe how you resolved the debt.

Goodwill deletions aren’t guaranteed. But many collectors will consider them for good customers.

Consider a Pay-for-Delete Agreement

Confirmed the debt is yours? Negotiate a pay-for-delete agreement with GRC. They remove the debt from your credit report after you pay.

You can often pay less than the full amount. GRC may accept partial payment to close the account. Negotiate the lowest amount possible while getting full deletion.

How to Settle Debt With General Revenue Corporation

GRC may accept less than you owe. Present compelling reasons for your financial hardship. Job loss and health issues are valid reasons.

Follow these steps to settle your GRC debt:

1. Review Your Finances

Calculate your monthly income and essential expenses. Determine how much you can realistically save. Don’t overcommit and create new financial problems.

Account for all your daily needs first. Only offer what you can truly afford.

2. Make Your Settlement Offer

Write a formal settlement letter to GRC. State your offer clearly. Start lower than your maximum budget. You’ll have room to negotiate higher if needed.

Explain your financial hardship in the letter. Be honest about your situation.

3. Get a Written Settlement Agreement

Never pay without a written agreement. The agreement must clearly state the settlement terms. It should confirm that GRC will forgive the remaining balance.

GRC must sign the agreement before you pay. Keep copies of all documents.

4. Pay the Settlement Amount Promptly

Make your payment exactly as agreed. Missing a settlement payment has serious consequences. You’ll owe the full original debt again.

GRC may add fines and penalties. You’ll also lose their trust for future negotiations.

Note: Forgiven debt over $600 may count as taxable income. Consult a tax professional about your specific situation.

What If General Revenue Corporation Sues You?

GRC can sue you for unpaid debts. Don’t panic if you receive a lawsuit. You have options to defend yourself and settle.

Our partner Solo helps you respond to debt lawsuits. You can file an Answer and negotiate a settlement before your court date.

Respond to the Summons and Complaint

You’ll receive court documents when GRC sues you. The Summons provides case information and deadlines. The Complaint lists the specific claims against you.

You must file a written Answer with the court. Do this as soon as you receive the lawsuit papers. Missing your deadline results in automatic judgment against you.

How to Draft Your Answer

Follow these six steps when writing your Answer:

  1. Keep it simple. Your Answer responds to each claim in the Complaint. Don’t write a long story. Simply admit, deny, or deny due to lack of knowledge.
  2. Deny most claims. Force GRC to prove their case. Deny any claim you’re unsure about.
  3. Include affirmative defenses. State legal reasons why GRC shouldn’t win. Common defenses include expired statute of limitations.
  4. Use proper formatting. Include a caption with court information, party names, and case number.
  5. Add a certificate of service. Verify that you sent a copy to GRC’s attorney. Include the address you used.
  6. Sign the document. Courts reject unsigned legal documents. Don’t skip this final step.

Monitor Your Case Status

Filing an Answer avoids default judgment. But you still need to resolve the actual debt. Check your case status regularly.

Call the court clerk for updates. Watch your mail closely. Many courthouses offer online case tracking tools.

Attend all scheduled hearings and trials. Failure to appear will result in judgment against you.

Settle Before Your Court Date

Settlement is usually the best outcome. You can negotiate with GRC after filing your Answer. Many collectors prefer settlement over lengthy court battles.

Our partner Solo helps you negotiate settlements with GRC. You can resolve the debt and avoid a court judgment.

Frequently Asked Questions

What is General Revenue Corporation and who do they collect for?

General Revenue Corporation is a debt collection agency based in Ohio that collects student loans, consumer debts, business debts, and tax debts. They work with colleges, credit card companies, government agencies, and business lenders.

How do I validate a debt with General Revenue Corporation?

Send GRC a debt validation letter requesting proof of the debt. They must provide the total amount owed, original creditor details, and verification documents. You have 30 days from their first contact to request validation.

Can I settle my General Revenue Corporation debt for less?

Yes, GRC may accept a settlement for less than the full amount. Review your finances, make a written offer below your budget maximum, negotiate terms, get a signed agreement, and pay promptly to avoid losing the settlement.

What happens if General Revenue Corporation sues me?

You must file a written Answer with the court within your state's deadline (typically 20-30 days). Your Answer should deny claims and include affirmative defenses. After filing, you can negotiate a settlement with GRC before your court date.

How do I dispute errors on my credit report from GRC?

Get your credit reports from Equifax, Experian, and TransUnion. Compare them to GRC's validation notice. If you find errors, submit disputes to all three credit bureaus with supporting documentation. They must investigate and correct or remove inaccurate information.