Why Is CBV Collections Calling Me? How to Settle Your Debt

Do you have a past-due debt you haven’t addressed in months or years? CBV Collections may soon call you asking for payment.

CBV Collections is a debt collection agency working on behalf of original creditors. You may not recognize their name. They follow up on outstanding accounts for credit card companies and lenders. The good news is you can resolve your debt with them.

What Is CBV Collections?

CBV Collections is a legitimate third-party debt collection agency based in Vancouver. Founded in 1921 as the Credit Bureau of Vancouver, they’ve become a leading Business Process Outsourcing firm in the region.

Their mission focuses on delivering respectful collection services with accountability and integrity. They’ve helped numerous companies close pending accounts successfully. Your relationship with CBV Collections doesn’t have to be adversarial.

If you want to negotiate your debt and settle for less, our partner Solo can help you through the process.

Here’s CBV Collections contact information:

• Phone number: 888-311-1121
• Email: inquiries@cbvcollections.com
• Address: 20 4664 Lougheed Hwy, Burnaby, BC V5C 5T5
• Website: https://www.cbvcollections.com/

Who Does CBV Collections Collect For?

CBV Collections has proven successful in debt collection efforts across diverse industries. Their slogan aimed at clients is “You look good, and you get paid.”

Industries they collect for include:

• Credit card companies
• Utilities
• Communications
• Property Management
• Retail
• Financial Services
• Government
• Healthcare
• Insurance
• Travel and Hospitality

Read CBV Collections Reviews Online

CBV Collections has gathered reviews from consumers who have interacted with their agents. Remember, their aim is to collect their client’s money or guide you toward a payment plan.

Here are four platforms to explore consumer experiences:

• CFPB consumer database
• Better Business Bureau
• Glassdoor
• Google Reviews

CBV and the Fair Debt Collection Practices Act

The Fair Debt Collection Practices Act (FDCPA) establishes clear guidelines for debt collectors. Knowing your rights when interacting with CBV Collections can protect your interests.

According to the Act, debt collectors must:

• Call only between 8:00 AM and 9:00 PM your local time
• Stop contacting you directly if you have an attorney
• Refrain from contacting you at your workplace

By law, CBV Collections must refrain from discussing your debt with third parties. They may only communicate with you, your attorney, the creditor’s attorney, or a consumer reporting agency.

Don’t Ignore CBV Collections

Be aware of your rights when dealing with creditors. Do not provide financial information during the first phone call.

Instead, ask the CBV Collections agent for:

• The name and location of the company
• The name of the person you’re speaking with
• The mailing address for the company
• The name of the original creditor
• The web address for their website

If the agent refuses to provide this information, it could be a scammer. The next step after initial contact is to send a debt validation letter. Taking this step helps you confirm the original creditor and outstanding balance.

Keep all correspondence in writing. You need a written record of everything you discuss.

Respond to a Debt Lawsuit from CBV Collections

When CBV Collections successfully validates a debt, they might file a lawsuit against you. If you’re being sued by CBV Collections, don’t panic.

Here are three simple steps to respond to a Summons and Complaint:

1. Answer each claim listed in the Complaint
2. Assert your affirmative defenses
3. File the Answer with the court and send a copy to CBV Collections

Following these three steps has helped countless consumers stay out of court. Many reach a settlement deal with the creditor before trial.

Answer Each Claim Listed in the Complaint

The Complaint lists specific allegations that CBV Collections makes against you. You should prepare a written Answer responding to each claim.

Your possible responses include:

• Admit (“This is true”)
• Deny (“Prove it”)
• Deny due to lack of knowledge (“I don’t know”)

Choose one response for each numbered allegation. Most attorneys recommend denying as many allegations as possible. CBV Collections must then prove the allegations you deny with legal documentation.

Assert Your Affirmative Defenses Against CBV Collections

Include a section in your Answer for affirmative defenses. An affirmative defense is any reason CBV doesn’t have a case. If you don’t assert your affirmative defenses in your initial Answer, you lose the opportunity forever.

Common affirmative defenses include:

• The account with the debt is not your account
• The contract was already canceled
• The statute of limitations has expired
• The debt has been paid or excused
• The debt has been partially paid
• You were a co-signer not informed of your rights

If you don’t bring up your affirmative defenses now, you’re legally prohibited from bringing them up later. Our partner Solo helps you assert your affirmative defenses properly.

File the Answer with the Court

Once you’ve finished preparing your Answer, file it with the court within the deadline. Each court has a set deadline ranging from 14 to 35 days, depending on your state. File before the deadline or risk a default judgment against you.

After filing the original copy with the court, send a copy to CBV Collections’ attorney via USPS-certified mail. Request a return receipt for proof of delivery.

After filing the Answer, start settlement negotiations with CBV Collections. Remember that filing an Answer is just the first step. Keep track of your court case and respond to all requests until resolved.

Negotiate with CBV Collections to Settle Your Debt

Debt settlement is a viable option if you cannot pay the entire debt amount. Below is the process you should follow after sending your Answer.

Verify the Debt

Before initiating settlement discussions, make sure the debt is valid. If you encounter discrepancies, send a written dispute to verify the details.

Information to request includes:

• The name of the original creditor
• The date of the last activity on the account
• The amount owed, including penalties and interest
• Information that links you to the debt

Once you receive verification of the debt, proceed with negotiation.

Make an Initial Settlement Offer

Evaluate your finances to determine how much you can reasonably offer. Typically, you want to offer between 30% and 60% of the original debt amount. Make your initial offer less than your maximum to allow room for counteroffers.

Document the Agreement

Once you and CBV Collections reach a settlement amount, request a settlement agreement signed by both parties. The agreement must contain language that the unpaid portion of the debt will be forgiven.

Pay the Negotiated Amount

If possible, offer to settle the debt in a lump sum. The debt collector may settle for less if you’re paying it all at once. A payment plan leaves them vulnerable should you default on payments.

Our partner Solo has helped thousands of consumers get out of debt using settlement. They offer hope that you can be free from debt and improve your credit score. Their working relationship with debt collection companies like CBV Collections increases your chances of getting a settlement deal.