How to Stop Calls from 502-267-7522 (GLA Collections)

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
4 min read
The Bottom Line

Calls from 502-267-7522 come from GLA Collections, a medical debt collector. You can stop these calls by exercising your rights under the FDCPA, sending a Cease and Desist Letter, or settling your debt. If GLA sues you, respond with an Answer within your court's deadline to avoid automatic judgment.

Answer Your Lawsuit

You feel your phone vibrate. You check the caller ID. It’s 502-267-7522 again. Another call from G.L.A. Collection Company. You can make these calls stop. Here’s how to respond and reclaim your peace of mind.

Who Calls From 502-267-7522?

The number 502-267-7522 belongs to G.L.A. Collection Company, Inc. The company also goes by GLA Collections or just GLA. They specialize in collecting medical debt.

GLA Collections Sued You? Respond Before Your Deadline

You have as little as 14 days to file your Answer. Missing this deadline means automatic judgment against you. Our partner Solo helps you respond to GLA's lawsuit properly and on time.

File Your Answer Now

If you’re getting calls from this number, GLA bought your unpaid medical bills. They purchased the debt from your healthcare provider. Now they want you to pay.

Is GLA Collections Legitimate?

GLA Collections is a real company. They’ve been BBB accredited since 1981. But legitimacy doesn’t mean they always play fair.

The Consumer Financial Protection Bureau has received hundreds of complaints against GLA. Many consumers claim GLA tries to collect debt they don’t actually owe. Others report repeated, harassing phone calls that violate federal law.

How to Contact GLA Collections

You can call GLA back at 502-267-7522. You can also send mail to 2630 Gleeson Lane, Louisville, KY 40299.

Their website has a contact form. Be aware it requires part of your Social Security number.

How to Stop GLA Collections Calls

You have several powerful options to stop these calls. Federal law protects you from abusive debt collection tactics.

Report Violations to the Authorities

The Fair Debt Collection Practices Act protects you from harassment. GLA Collections must follow strict rules when contacting you.

Debt collectors cannot:

  • Hide their identity as a debt collector
  • Call you multiple times per day
  • Call before 8 a.m. or after 9 p.m.
  • Threaten you with arrest over unpaid debt
  • Keep calling after you ask them to stop
  • Contact your friends, family, or coworkers about your debt
  • Refuse to validate your debt when you request it

Report FDCPA violations to the Federal Trade Commission at 877-382-4357. You can also file complaints through the CFPB website or by calling 855-411-2372.

Request They Stop Calling

Federal law gives you the right to demand they stop calling. You can make this request verbally or in writing.

Keep in mind this only stops phone calls. GLA can still send you letters. They can still sue you if you owe the debt.

Send a Debt Validation Letter

Medical debt is confusing. Insurance coverage isn’t always clear. You need proof that you actually owe this debt.

A Debt Validation Letter forces GLA to prove the debt is yours. They must provide:

  • The name of your original creditor
  • The date and amount of the original debt
  • Your payment history on this account
  • The current outstanding balance
  • Clear evidence connecting you to the debt

If GLA can’t provide this documentation, they may back off entirely.

Send a Cease and Desist Letter

A Cease and Desist Letter is a formal demand. It tells GLA Collections to stop all contact with you.

The FDCPA makes this letter legally binding. If GLA contacts you after receiving it, you can sue them.

But understand what this letter doesn’t do. It stops the calls, but it doesn’t erase your debt. GLA can still take you to court.

Settle Your Debt

The most permanent solution is resolving the debt completely. You’ll finally stop the calls for good.

Don’t settle until you validate the debt first. Confirm the debt is actually yours. Then you can negotiate a settlement.

Debt collectors often accept less than the full amount. You might start by offering 60% of the balance. Negotiate from there until you reach an agreement.

Getting a settlement in writing protects you. Make sure the agreement states the debt will be considered paid in full.

Respond to Debt Collection Lawsuits

Stopping phone calls doesn’t stop lawsuits. GLA Collections can still sue you over unpaid debt.

If you receive a lawsuit summons, you must respond quickly. You need to file an Answer with the court. Our partner Solo can help you draft and file your Answer.

Some courts give you only 14 days to respond. Missing this deadline means you automatically lose. The court will grant GLA a default judgment.

A default judgment lets GLA garnish your wages. They can freeze your bank account. They can place liens on your property.

Don’t let that happen. File your Answer within the deadline.

Take Back Control of Your Phone

You shouldn’t dread your phone ringing. You have rights under federal law.

Start by validating the debt. Make sure you actually owe it. Report any FDCPA violations to authorities.

If the debt is yours, negotiate a settlement that works for your budget. If you’re sued, respond immediately with a proper Answer.

You can stop these calls. You can resolve this debt. You can move forward with your life.

Frequently Asked Questions

What is GLA Collections?

GLA Collections (G.L.A. Collection Company, Inc.) is a debt collection agency that specializes in medical debt. They buy unpaid medical bills from healthcare providers and attempt to collect payment from consumers. The company has been BBB accredited since 1981 but has received hundreds of consumer complaints.

How do I stop calls from 502-267-7522?

You can stop calls from GLA Collections by sending a written Cease and Desist Letter. Under the FDCPA, debt collectors must stop calling once you make this request. You can also request they stop verbally. However, stopping calls doesn't eliminate your debt or prevent a lawsuit.

Can GLA Collections sue me for unpaid medical debt?

Yes, GLA Collections can sue you over unpaid medical debt. If they do, you must file an Answer with the court within your jurisdiction's deadline (sometimes as little as 14 days). Failing to respond results in a default judgment, which allows them to garnish wages or freeze bank accounts.

What is a Debt Validation Letter?

A Debt Validation Letter is a formal request that requires GLA Collections to prove you owe the debt. They must provide the original creditor's name, the debt amount, payment history, and evidence connecting you to the debt. If they can't validate it, they may stop collection efforts.

How can I settle my debt with GLA Collections?

You can negotiate a settlement with GLA Collections for less than the full amount owed. Start by validating the debt is yours, then offer around 60% of the balance. Negotiate until you reach an agreement, and always get the settlement terms in writing before paying anything.