How to Resolve a Debt with FirstPoint Collection Resources

Have you received a collections notice from FirstPoint Collection Resources? You’re probably wondering if this company is legitimate. More importantly, you need to know how to handle the letter.

FirstPoint Collection Resources pursues outstanding credit card, retail, and auto debts nationwide. You have rights when dealing with this debt collector. Our partner Solo can help you request debt validation, respond to a lawsuit, and settle your debt.

What Is FirstPoint Collection Resources?

FirstPoint Collection Resources is a debt collection agency based in North Carolina. The company works with creditors in healthcare, credit cards, banking, retail, utilities, and auto sectors. It’s been collecting debts for more than 20 years.

You might see this company listed as FirstPoint, Inc or FirstPoint Resources.

FirstPoint Collection Resources Contact Information

• Phone: 800-288-7408
• Email: info@firstpointresources.com
• Address: 225 Commerce Place, Greensboro, North Carolina 27401

FirstPoint Collection Resources Reviews and Complaints

FirstPoint Collection Resources has a C rating with the Better Business Bureau. Many consumers have submitted complaints against the company.

The Consumer Financial Protection Bureau has reported hundreds of complaints against FirstPoint Collection Resources. Most allege the company tries to collect debts that aren’t actually owed.

Common complaints include:

• Attempting to collect debts consumers don’t owe
• Reporting incorrect information to credit bureaus
• Failing to validate debts upon request

Here’s a real complaint against FirstPoint Collection Resources:

“FirstPoint Collection Resources, Inc. has been notified via certified mail to show validation of debt along with an audit trail which they failed to provide. FirstPoint Collection Resources, Inc. has also reported an alleged debt to the credit bureaus, which is a violation of 15 USC 1692c(b) and 15 USC 1692b(2).”

You have the right to know the details of your debt. Always request debt validation before taking any action.

Make FirstPoint Collection Resources Validate Your Debt

Don’t ignore a letter from FirstPoint Collection Resources. Face the issue head-on instead.

Read the letter carefully and see if you recognize the debt. Your original creditor likely appointed FirstPoint Collection Resources to collect from you.

You still need to ensure FirstPoint actually owns your debt. Send a Debt Validation Letter to verify ownership.

Your 30-Day Window for Debt Validation

The Fair Debt Collections Practices Act (FDCPA) gives you 30 days to request debt validation. FirstPoint can’t report anything negative on your credit during that time.

Request the following information in your Debt Validation Letter:

• The name of the original creditor and your account number
• The exact amount you owe
• Proof that FirstPoint Collection Resources has rights to the debt
• A calculation of the debt’s age compared to your state’s statute of limitations
• FirstPoint’s license number for debt collection in your state

FirstPoint must collect the requested information and send it before continuing collection activities. If you never hear back, the agency likely didn’t have the necessary proof.

FirstPoint Collection Resources Filed a Lawsuit Against You

Ignoring FirstPoint Collection Resources may lead to a debt lawsuit. You have several options if you’ve been sued.

You can repay the debt, respond to the lawsuit and fight it, or settle before court. Each option has different consequences.

Repaying the Debt in Full

Repaying the bill is the best option. FirstPoint has nothing to sue you for when you satisfy the debt. The company will drop the case and report the account paid to credit bureaus.

Total repayment isn’t always possible, especially when you lack the funds. A settlement may be your ideal solution.

Respond to Your Debt Collection Lawsuit

You receive a Summons and Complaint when sued for debt. The Summons notifies you of the case details. The Complaint outlines each claim against you.

You must respond to these documents with a written Answer. Your Answer should respond to each claim against you.

What to Include in Your Answer

Respond to each claim by admitting, denying, or denying due to lack of knowledge. Include a section for your affirmative defenses.

Affirmative defenses are legal reasons you shouldn’t be held liable. Examples include expired statute of limitations or incorrect debt amounts.

Our partner Solo can help you draft and file an Answer to your lawsuit. The software makes it easy to create a legal Answer document. You can respond to all claims and assert your defenses in minutes.

Why Filing an Answer Matters

Filing an Answer prevents a default judgment. A default judgment happens when you fail to respond before the deadline.

Default judgment deadlines vary by state. With a default judgment, debt collectors can garnish your wages. They can seize your property and freeze your bank account.

An Answer blocks default judgment and gives you time to negotiate settlement.

Settle Your Debt with FirstPoint Collections Resources

Settling requires you to pay a portion of the outstanding balance. FirstPoint Collection Resources will accept the money and drop the lawsuit. You won’t need to worry about the remaining debt.

How Much Should You Offer?

Consider offering at least 60% of the debt’s value. The exact amount is at your discretion based on your financial circumstances.

Explain your situation if you can’t pay that much. FirstPoint Collections may work with you on a lower amount.

Example: Settling a Debt with FirstPoint

George receives a debt collection notice from FirstPoint Collection Resources. The company is collecting $2,000 on behalf of XYZ Credit. George can’t afford to repay the entire amount but wants to avoid a lawsuit.

He sends an offer to FirstPoint Collection Resources of $1,200. FirstPoint accepts his offer. The company reports his account settled to credit reporting agencies. George doesn’t need to worry about the debt anymore.

Using Technology to Settle Your Debt

Technology-based debt settlement solutions help you send and receive settlement offers. You can negotiate until you reach an agreement with the collector.

Once an agreement is reached, these platforms help you manage settlement documentation. They also transfer your payment securely to the creditor or collector.

When to Defend Yourself in Court

Only defend yourself in court if you genuinely believe you don’t owe the debt. You should also defend yourself if something is wrong with your case.

For instance, an expired statute of limitations is a strong defense. You can use this argument to get the case dismissed in court.

FirstPoint Collection Resources Is Legitimate

FirstPoint Collection Resources is a real collection agency. That doesn’t mean you need to bend to its demands.

Make FirstPoint prove you owe the debt by sending a Debt Validation Letter. If it provides evidence, you can repay the debt or attempt to settle.

Want to settle a debt with FirstPoint Collection Resources quickly? Our partner Solo offers a streamlined debt settlement solution that works entirely online.

What Is Solo?

Solo makes it easy to resolve debt with debt collectors. You can use Solo to respond to a debt lawsuit and send letters to collectors.

Solo helps you settle debts through an online platform. The Answer service is a step-by-step web application. It asks you all necessary questions to complete your Answer.

Upon completion, an attorney reviews your document. Solo will file it for you with the court.

The settlement service helps you contact your debt collector or creditor. You can negotiate the debt to settle for less, all online. The platform simplifies and streamlines the debt settlement process.

No matter where you are in the debt collection process, Solo can help you resolve your debt.