Make FirstPoint Coll Resources Inc. Validate Your Debt

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
5 min read
The Bottom Line

You have 30 days to send FirstPoint Collection Resources Inc. a Debt Validation Letter requesting proof you owe the debt. FirstPoint must stop contacting you until they provide proper validation. If they can't validate, you may not owe anything.

Respond to FirstPoint

Have you received a phone call or letter from FirstPoint Collection Resources Inc.? You might think it’s a scam. Unfortunately, FirstPoint is a real debt collector.

Ignoring them can lead to serious consequences. But you don’t have to pay right away.

FirstPoint Contacted You? Respond in Minutes

You have 30 days to request debt validation from FirstPoint Collection Resources. Don't let this deadline pass and lose your rights. Get a personalized validation letter now.

Send Validation Letter

When you make FirstPoint prove you owe money, you might pay less. You might even owe nothing at all.

What Is FirstPoint Collection Resources Inc.?

FirstPoint Collection Resources Inc. is a debt collection agency. The company was founded in 2001. FirstPoint often appears as “FirstPoint Coll Resources Inc.” on credit reports.

The FirstPoint Coll Resources Inc. phone number is 800-678-4580. You may also receive calls from 336-378-6310.

FirstPoint Collection Resources Inc Reviews

Before communicating with any debt collector, learn about them first. FirstPoint has a C rating on its Better Business Bureau profile. The company is not BBB accredited.

Customer reviews average one out of five stars. Many reviews allege FirstPoint tries collecting debts already paid. Others mention difficult representatives.

Several reviews mention FirstPoint collecting on hospital bills that were already settled.

FirstPoint has received over 100 complaints on its BBB profile. The Consumer Financial Protection Bureau has more than 600 complaints listed.

Many complaints allege FirstPoint appeared on credit reports without notice. Others say FirstPoint was unwilling to validate debts when asked.

FirstPoint Debt Validation Address

Making collectors prove you owe money is crucial. Under the Fair Debt Collection Practices Act, you have the right to request validation.

Debt validation means proving you owe the debt with supporting documentation.

FirstPoint’s debt validation address is: 225 Commerce PL, Greensboro, NC 27401.

How to Make FirstPoint Validate Your Debt

The FDCPA gives you the right to request debt validation. But there’s a time limit on that right.

You only have 30 days to send your request. Send it later and FirstPoint isn’t obligated to validate.

Send a Debt Validation Letter immediately when FirstPoint contacts you. In this letter, request the following information:

  • The name of the original creditor
  • The exact amount you allegedly owe
  • The last payment or transaction on the account
  • A copy of your signed contract with the original creditor
  • Proof that FirstPoint is authorized to collect the debt
  • FirstPoint’s license number to collect in your state

Once you send the letter, wait to see if FirstPoint contacts you. Legally, the company can’t contact you until it validates the debt.

If you don’t hear back, FirstPoint likely couldn’t verify the debt. You may be off the hook in this case.

Keep checking your credit report. Some companies stop contacting you but still report the account to credit bureaus.

Example: How Debt Validation Works

Tony gets a letter from FirstPoint saying he owes $900 for a medical bill. He immediately sends a Debt Validation Letter. He doesn’t hear anything back after sending it.

Six months later, he checks his credit report. FirstPoint is still reporting the balance. He emails FirstPoint about the issue.

They confirm it was a mistake and remove it from his report.

Get Help Responding to FirstPoint

Communicating with debt collectors can be nerve-racking. You don’t have to handle this alone.

Our partner Solo streamlines the debt validation process. You provide basic information and receive a personalized Debt Validation Letter.

Whether you need to respond to a lawsuit or validate a debt, professional help is available. If FirstPoint has sued you, you need to respond within the deadline.

A lawsuit response requires more than a validation letter. You need to file an Answer with the court. Missing this deadline can result in a default judgment against you.

Default judgments allow collectors to garnish your wages or freeze your bank account. Take action quickly when you receive a summons.

What Happens After You Send a Validation Letter

FirstPoint must stop collection activities once they receive your letter. They cannot contact you until providing proper validation.

If FirstPoint validates the debt, review the documentation carefully. Check for errors in the amount or account information.

The statute of limitations may have expired on your debt. Each state has different time limits for collecting debts.

If the debt is valid and within the statute of limitations, consider your options. You can negotiate a settlement for less than the full amount.

Many debt collectors accept 40-60% of the original balance. Get any settlement agreement in writing before paying.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act protects you from abusive practices. Debt collectors cannot harass, threaten, or deceive you.

They cannot call before 8 AM or after 9 PM. They cannot contact you at work if you tell them not to.

Collectors cannot threaten arrest or legal action they don’t intend to take. They must identify themselves and the debt in every communication.

If FirstPoint violates the FDCPA, you can sue them. You may recover up to $1,000 in damages plus attorney fees.

Document all communications with FirstPoint. Keep copies of letters and notes from phone calls.

Protecting Your Credit Report

FirstPoint may report the debt to credit bureaus. Collection accounts can stay on your report for seven years.

They damage your credit score and make borrowing difficult. Review your credit report regularly for errors.

You can dispute inaccurate information with the credit bureaus. They must investigate and remove unverified items within 30 days.

If you settle the debt, ask FirstPoint to delete the entry. Some collectors will agree to “pay for delete” arrangements.

Get this agreement in writing before making any payment. Once you pay, you lose negotiating leverage.

Frequently Asked Questions

What is FirstPoint Collection Resources Inc.?

FirstPoint Collection Resources Inc. is a debt collection agency founded in 2001. The company collects on various debts, including medical bills and consumer accounts. They often appear on credit reports as "FirstPoint Coll Resources Inc."

How do I make FirstPoint validate my debt?

Send a Debt Validation Letter to FirstPoint at 225 Commerce PL, Greensboro, NC 27401 within 30 days of their first contact. Request proof of the debt amount, original creditor name, and authorization to collect. FirstPoint must stop contacting you until they provide this validation.

Can I sue FirstPoint for FDCPA violations?

Yes, you can sue FirstPoint if they violate the Fair Debt Collection Practices Act. Violations include harassment, calling outside permitted hours, or failing to validate a debt. You may recover up to $1,000 in damages plus attorney fees if successful.

What happens if I ignore FirstPoint Collection Resources?

Ignoring FirstPoint can lead to serious consequences. They may sue you for the debt. If you don't respond to a lawsuit, you'll face a default judgment. Default judgments allow wage garnishment and bank account levies.

How long does FirstPoint have to validate my debt?

The FDCPA doesn't specify a timeline for debt collectors to respond to validation requests. However, FirstPoint cannot continue collection activities until they provide proper validation. If they can't validate, they must stop collection efforts entirely.