Stop Unwanted Calls From 800-955-6600: A Step-by-Step Guide

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: February 16, 2026
6 min read
The Bottom Line

Northland Group calls from 800-955-6600 about unpaid Capital One debts. You have legal rights under the FDCPA to verify the debt and stop harassment. You can pay, settle, dispute, or explore bankruptcy to resolve the situation and regain control.

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In a Nutshell

Are you receiving repeated calls from 800-955-6600? Northland Group, a debt collection agency, is calling about unpaid debt. They usually work on behalf of Capital One. You shouldn’t ignore these calls, but you don’t need to panic. This guide shows you how to verify the debt and stop unwanted calls. You’ll learn to protect your rights and resolve the situation.

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Who Is 800-955-6600?

The phone number 800-955-6600 belongs to Northland Group. They’re a legitimate debt collection agency working for Capital One. They are not scam callers. Their goal is recovering money for creditors. Calls from this number are usually robocalls.

Why Is 800-955-6600 Calling Me?

Northland Group calls when you’ve missed payments on financial obligations. Capital One either transferred your debt or hired them to collect. The debt typically involves credit cards or loans.

Don’t assume their information is accurate. Errors happen frequently in debt collection. The debt may not be yours. The amount could be wrong. Verifying the debt is crucial.

What Are My Rights When Dealing With Northland Group?

The Fair Debt Collection Practices Act (FDCPA) protects you from harassment and unfair treatment. Knowing your rights reduces stress.

Under this law, debt collectors cannot:

  • Call you before 8 a.m. or after 9 p.m.
  • Discuss your debt with friends, family, or employers
  • Use abusive or threatening language
  • Refuse to provide debt verification

Each state also has specific debt collection laws. Check your state’s protections for additional rights.

If Northland Group violates federal laws, file complaints with the Consumer Financial Protection Bureau or Federal Trade Commission. For state law violations, contact your state attorney general’s office.

What Should I Do if 800-955-6600 Calls Me?

Develop an action plan when Northland Group calls. Ignoring them damages your credit score. You could face lawsuits and wage garnishment.

Many people avoid debt collectors because they can’t pay immediately. You’re not alone if you can’t afford full payment. You still have options.

Start by verifying the debt.

Step 1: Verify the Debt

Make sure the debt is legitimate before taking action. Many assume they owe money when collectors call. Errors happen when debts are sold. Request a debt validation letter to protect yourself.

Northland Group must provide this letter by law. It should include:

  • The original creditor’s name
  • The total debt amount
  • Proof Northland Group can collect this debt

If you haven’t received validation within five days, request one immediately. You can send a debt verification letter to dispute or request details. If Northland Group can’t verify within 30 days, they must stop contacting you.

Step 2: Decide How to Respond

Once you’ve verified the debt, choose your response strategy.

You can pay in full if affordable. Payment stops the calls and protects your credit immediately.

You can negotiate a reduced settlement amount. You can dispute incorrect information. You can consider bankruptcy if overwhelmed by debt.

Chapter 7 bankruptcy stops collection calls. It helps you regain financial stability and achieve financial goals.

Pay the Debt

If the debt is verified and accurate, close the collection account. You can pay it off completely, negotiate a settlement, or arrange a payment plan.

Settle the Debt

If the debt is legitimate, try settling for less. You usually need a lump-sum payment to settle successfully. Many people find this challenging when already struggling financially.

Northland Group likely purchased your debt at a discount. They may accept reduced payment. Get the settlement agreement in writing before sending money.

You’ll find many debt settlement companies and attorneys online. You can negotiate settlement yourself. You’ll probably save significant money doing so. Most Americans have collection debts totaling $2,000 or less.

Consider working with our partner Solo for settlement support. They help people avoid debt settlement scams. Making a settlement offer is free through their platform.

Dispute the Debt

If the debt isn’t accurate or isn’t yours, dispute it. The dispute process forces Northland Group to provide proof. Send your dispute in writing within 30 days of receiving validation.

After sending your dispute, check your credit report for errors. Run your report for free at AnnualCreditReport.com.

The Fair Credit Reporting Act (FCRA) requires accurate credit reporting. You have the right to dispute inaccurate information. Disputing credit errors effectively boosts your score.

File Chapter 7 Bankruptcy

If multiple debt collectors are calling you, consider Chapter 7 bankruptcy. Too much debt to repay makes bankruptcy a viable option.

Chapter 7 gives you a financial fresh start. It eliminates credit card debt, medical debt, and payday loans. It can even discharge federal student loans through an additional process.

You can speak with a bankruptcy attorney for free to explore your options.

What Happens if I Ignore the Calls?

Ignoring debt collection calls seems tempting. It’s usually not a good strategy. Here’s what happens when you don’t respond:

  • Your credit score will drop significantly
  • You could face a lawsuit
  • You may experience wage garnishment or account freezes
  • You’ll continue feeling stressed and anxious

How to Stop Calls From 800-955-6600 for Good

If you’re tired of calls from 800-955-6600, you have options. The debt may still exist, but you can assert your rights. Federal law allows you to reduce or end calls.

Here’s what you can do:

  • Tell them to stop calling under FDCPA rights
  • Send a cease and desist letter
  • Add your number to the National Do Not Call Registry

Tell Them to Stop Calling You

The FDCPA gives you the right to stop collector calls. If you’re being harassed or receiving frequent inconvenient calls, request they stop. Northland Group must comply once they receive your request.

Make this request in writing using a cease and desist letter. A written request is the most effective approach.

A cease and desist letter formally tells the agency to stop communication. After receiving it, they can only contact you to confirm cessation or notify you of legal action.

Important: A cease and desist letter doesn’t eliminate the debt. Northland Group could still take legal action. Be prepared to handle the debt if that happens.

Sign Up for the National Do Not Call List

The National Do Not Call Registry doesn’t apply to legitimate debt collectors. Still, registering your number stops other unwanted robocalls. You can register for free at donotcall.gov.

Registration may not stop Northland Group calls about legitimate debt. It helps reduce other annoying calls and provides peace of mind.

Take Control of Your Financial Future

Calls from 800-955-6600 feel overwhelming. You have options to handle them effectively. Start by verifying the debt for accuracy and legitimacy. Then decide whether to dispute, settle, or pay.

You have rights under the FDCPA protecting you from harassment. Following the steps in this guide stops unwanted Northland Group calls. You can take control of your financial future.

Frequently Asked Questions

What is Northland Group and why are they calling me?

Northland Group is a legitimate debt collection agency calling about unpaid debts. They typically work on behalf of Capital One for missed credit card or loan payments.

How do I verify a debt from Northland Group?

Request a debt validation letter within five days of first contact. The letter must include the original creditor's name, debt amount, and proof that Northland Group is authorized to collect. If they can't verify within 30 days, they must stop contacting you.

Can I stop Northland Group from calling me?

Yes. You can send a cease and desist letter telling them to stop all communication. Under the FDCPA, they must comply but can still contact you to confirm or notify you of legal action.

What happens if I ignore calls from 800-955-6600?

Ignoring the calls damages your credit score and could lead to lawsuits, wage garnishment, or bank account freezes. You'll continue experiencing stress while the debt remains unresolved.

Can bankruptcy eliminate debt from Northland Group?

Yes. Chapter 7 bankruptcy can discharge credit card debt, medical debt, and other unsecured debts collected by Northland Group. You'll receive a financial fresh start and collection calls will stop immediately.