Legal Support Services for Debt Collection: Your Guide

By Talk About Debt Team
Reviewed by Ben Jackson
Last Updated: December 25, 2025
4 min read
The Bottom Line

You have more legal support options than you realize when facing debt collectors. Free consultations, legal aid offices, and government agencies provide help at little or no cost. Knowing your FDCPA rights and responding properly to lawsuits protects you from unfair collection practices.

Answer Your Lawsuit

Dealing with debt collectors can feel overwhelming. You might think everything is stacked against you. But legal support services for debt collection exist to help you. Many are available at low or no cost.

Hiring an expensive attorney might worsen your financial situation. You need money for bills, not legal fees. By learning your rights and available resources, you boost your chances of escaping debt.

Being Sued for Debt? Respond in 15 Minutes

Don't let collectors win by default. Our partner Solo guides you through your Answer step-by-step, protecting you from wage garnishment and bank levies.

Start Your Response

You deserve protection from unfair collection practices. Free and low-cost help is within reach.

Know Your Rights Under the FDCPA

The Fair Debt Collection Practices Act protects you from abusive debt collectors. It’s a federal law that governs third-party collection agencies.

Debt collectors break the law when they:

  • Tell friends, family, or your employer about your debt
  • Refuse to identify themselves as debt collectors
  • Threaten jail time or lawsuits they cannot legally pursue
  • Trick you into paying debts
  • Use threats or abusive language
  • Collect on debts already paid
  • Threaten wage garnishment without a court judgment
  • Try collecting on time-barred debts
  • Call you repeatedly at work after you ask them to stop

These violations give you legal grounds to fight back. Document every interaction with collectors. Save voicemails, letters, and note the times they call.

How to Report Illegal Debt Collector Activity

Federal Agencies

Multiple agencies accept complaints about debt collectors. File reports with these organizations:

  • Consumer Financial Protection Bureau
    Call 1-855-411-CFPB
    Visit consumerfinance.gov
  • Federal Trade Commission
    Call 1-877-FTC-HELP (382-4357)
    Visit consumer.ftc.gov

These agencies track patterns of abuse. Your complaint helps protect other consumers. When they spot multiple violations, they take enforcement action.

Need help finding local assistance programs? Visit the Legal Services Corporation website at lsc.gov/find-legal-aid.

They connect you with legal aid offices in your area. Many offer free consultations for people facing debt collection issues.

Better Business Bureau

The Better Business Bureau helps consumers file complaints against businesses. You can research debt collectors and report bad behavior. Their complaint database warns other consumers about problematic companies.

Speak to a Consumer Law Attorney for Free

When debt collectors violate federal law, attorneys often help for free. They work on contingency when they believe your case will win.

If you win an FDCPA case, the collector pays your attorney fees. The court also awards you money damages. Contingency lawyers take a percentage of your winnings. You pay nothing if you lose.

Getting sued for debt? Our partner Solo helps you respond properly. A free consultation shows you the first steps. You’ll learn your chances of success.

Answer the lawsuit quickly. Ignoring it gives collectors an automatic judgment against you. That judgment allows wage garnishment and bank account levies.

Speak with a Bankruptcy Attorney

Multiple debts becoming unmanageable? Bankruptcy might help. A bankruptcy lawyer explains debt collection laws and your options.

Many bankruptcy attorneys offer free consultations. They evaluate your situation even if you cannot afford to hire them. They help you understand if filing makes sense for you.

Filing bankruptcy stops debt collectors immediately. They cannot call, sue, or garnish your wages. You might eliminate some debts entirely. The court protects you if collectors violate the bankruptcy stay.

Bankruptcy has significant downsides though. It damages your credit for years. You might lose assets. Consider it carefully before filing.

Legal aid offices provide free or low-cost legal help. Law students and supervising attorneys staff these clinics.

You must qualify as low-income with consumer law problems. They help with debt collectors, creditors, and bankruptcy questions. Some legal aid offices file lawsuits or represent you in court pro bono.

Finding local legal aid is simple. Search “your state + legal aid” online. Call to ask about their services and eligibility requirements.

Contact Government Agencies for Help

Government agencies protect consumers from unfair debt collection. Your state attorney general’s office serves you. The Consumer Financial Protection Bureau and Federal Trade Commission accept complaints.

They typically avoid individual disputes. But serious FDCPA violations warrant filing complaints. Multiple complaints about one company trigger enforcement actions.

These agencies might sue collectors on your behalf. They can shut down abusive companies permanently.

How to Respond to Debt Collection Lawsuits

Being sued for debt requires immediate action. You must file an Answer with the court. Our partner Solo walks you through the response process step by step.

The process asks you necessary questions to complete your Answer. You receive completed forms ready for the court. You can print and mail them yourself.

Professional filing services and attorney review are also available. Proper responses protect you from default judgments. They give you a fighting chance in court.

Never ignore a debt lawsuit. Your response preserves your rights. It forces collectors to prove their case.

Frequently Asked Questions

What is the Fair Debt Collection Practices Act?

The FDCPA is a federal law that governs how third-party debt collectors can treat consumers. It prohibits harassment, threats, deception, and abusive collection tactics. Collectors who violate the FDCPA must pay your attorney fees and money damages if you sue them successfully.

How do I find free legal help for debt collection issues?

Search for legal aid offices in your state by typing 'your state + legal aid' online. Visit lsc.gov/find-legal-aid to locate local programs. Consumer law attorneys often work for free on contingency if collectors violated the FDCPA. Many bankruptcy attorneys offer free consultations as well.

Can I report debt collectors for illegal behavior?

Yes, you can report collectors to the Consumer Financial Protection Bureau at 1-855-411-CFPB or consumerfinance.gov. You can also file complaints with the Federal Trade Commission at 1-877-FTC-HELP or consumer.ftc.gov. Your state attorney general's office and the Better Business Bureau also accept complaints.

What happens if I ignore a debt collection lawsuit?

Ignoring a debt lawsuit gives the collector an automatic default judgment against you. That judgment allows them to garnish your wages and levy your bank accounts. You must file an Answer with the court to protect your rights and force collectors to prove their case.

Will bankruptcy stop debt collectors from calling me?

Yes, filing bankruptcy creates an automatic stay that stops all collection activity immediately. Collectors cannot call, sue, or garnish your wages once you file. However, bankruptcy has serious consequences for your credit and finances, so consult a bankruptcy attorney first.